ASR fails to generate with an 'ORA-06502: PL/SQL: numeric or value error: character string buffer too small' error in RSA Identity Governance & Lifecycle
Originally Published: 2020-02-05
Article Number
Applies To
RSA Version/Condition: 7.1.0, 7.1.1
Issue
The RSA Identity Governance & Lifecycle user interface (Admin > Diagnostics) shows all Statistics Reports with a status of Generating.
The aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log) has the following errors:
09/20/2019 15:35:22.563 INFO (SystemReport) [com.aveksa.server.db.persistence.PersistenceServiceProvider] executeCallableStatement giving up after hitting SQLException: ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "AVUSER.SYSTEM_REPORT", line 235 ORA-06512: at line 1 09/20/2019 15:35:22.566 WARN (SystemReport) [org.hibernate.engine.jdbc.spi.SqlExceptionHelper] SQL Error: 6502, SQLState: 65000 09/20/2019 15:35:22.566 ERROR (SystemReport) [org.hibernate.engine.jdbc.spi.SqlExceptionHelper] ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "AVUSER.SYSTEM_REPORT", line 235 ORA-06512: at line 1 09/20/2019 15:35:22.563 INFO (SystemReport) [com.aveksa.server.db.persistence.PersistenceServiceProvider] executeCallableStatement giving up after hitting SQLException: ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "AVUSER.SYSTEM_REPORT", line 235 ORA-06512: at line 1 09/20/2019 15:35:22.567 WARN (SystemReport) [org.hibernate.engine.jdbc.spi.SqlExceptionHelper] SQL Error: 6502, SQLState: 65000 09/20/2019 15:35:22.567 ERROR (SystemReport) [org.hibernate.engine.jdbc.spi.SqlExceptionHelper] ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "AVUSER.SYSTEM_REPORT", line 235 ORA-06512: at line 1 09/20/2019 15:35:22.621 ERROR (SystemReport) [com.aveksa.server.system.SystemReport] ASR Params: [Lcom.aveksa.server.db.ProcedureParameter;@e657f17 com.aveksa.server.db.PersistenceException: java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "AVUSER.SYSTEM_REPORT", line 235 ORA-06512: at line 1 at com.aveksa.server.db.persistence.PersistenceServiceProvider.runStoredProcedure(PersistenceServiceProvider.java:1548) at com.aveksa.server.db.persistence.PersistenceServiceProvider.runStoredProcedure(PersistenceServiceProvider.java:1480) at com.aveksa.server.db.PersistenceManager.runStoredProcedure(PersistenceManager.java:245) at com.aveksa.server.system.SystemReport.backgroundGenerateReport(SystemReport.java:129) at com.aveksa.server.system.SystemReport$1.run(SystemReport.java:71) at java.lang.Thread.run(Thread.java:748) Caused by: java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "AVUSER.SYSTEM_REPORT", line 235 ORA-06512: at line 1 at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:494) at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:446) at oracle.jdbc.driver.T4C8Oall.processError(T4C8Oall.java:1054) at oracle.jdbc.driver.T4CTTIfun.receive(T4CTTIfun.java:623) at oracle.jdbc.driver.T4CTTIfun.doRPC(T4CTTIfun.java:252) at oracle.jdbc.driver.T4C8Oall.doOALL(T4C8Oall.java:612) at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:223) at oracle.jdbc.driver.T4CCallableStatement.doOall8(T4CCallableStatement.java:56) at oracle.jdbc.driver.T4CCallableStatement.executeForRows(T4CCallableStatement.java:907) at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1119) at oracle.jdbc.driver.OraclePreparedStatement.executeInternal(OraclePreparedStatement.java:3780) at oracle.jdbc.driver.T4CCallableStatement.executeInternal(T4CCallableStatement.java:1300) at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:3887) at oracle.jdbc.driver.OracleCallableStatement.execute(OracleCallableStatement.java:4230) at oracle.jdbc.driver.OraclePreparedStatementWrapper.execute(OraclePreparedStatementWrapper.java:1079) at org.jboss.jca.adapters.jdbc.WrappedPreparedStatement.execute(WrappedPreparedStatement.java:442) at com.aveksa.server.db.persistence.work.PersistenceServiceBaseWork.executeCallableStatement(PersistenceServiceBaseWork.java:36) at com.aveksa.server.db.persistence.work.StoredProcedureCallWork.execute(StoredProcedureCallWork.java:80) at org.hibernate.jdbc.WorkExecutor.executeWork(WorkExecutor.java:37) at org.hibernate.internal.SessionImpl$3.accept(SessionImpl.java:2134) at org.hibernate.internal.SessionImpl$3.accept(SessionImpl.java:2131) at org.hibernate.engine.jdbc.internal.JdbcCoordinatorImpl.coordinateWork(JdbcCoordinatorImpl.java:332) at org.hibernate.internal.SessionImpl.doWork(SessionImpl.java:2153) at org.hibernate.internal.SessionImpl.doWork(SessionImpl.java:2138) at com.aveksa.server.db.persistence.PersistenceServiceProvider.runStoredProcedure(PersistenceServiceProvider.java:1526) ... 5 more Caused by: Error : 6502, Position : 0, Sql = BEGIN System_Report.Run(:1 ,:2 ,:3 ,:4 ); END;, OriginalSql = {call System_Report.Run(?,?,?,?)}, Error Msg = ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "AVUSER.SYSTEM_REPORT", line 235 ORA-06512: at line 1
Please refer to RSA Knowledge Base Article 000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment if you are on a WildFly cluster or a non-WildFly platform.
Cause
Resolution
- RSA Identity Governance & Lifecycle 7.1.1 P04
- RSA Identity Governance & Lifecycle 7.2
Workaround
