AWS collector fails with NoClassDefFoundError

3 years ago

Originally Published: 2018-09-25

Article Number

000041110

Applies To

RSA Product Set: Identity Governance and Lifecycle
RSA Version/Condition: 7.0.2, 7.1.0

Issue

Once you have configured an AWS collector, it will fail with the following error when using the Test button or Collect button.

08/09/2018 21:21:41.618 ERROR (ApplyChangesRegularThread-181) [com.aveksa.client.component.communication.ChangeListHandler] method=UncaughtException Thread=Thread[ApplyChangesRegularThread-181,5,ChangeApplyingThreadGroup]
java.lang.NoClassDefFoundError: com.fasterxml.jackson.databind.ObjectMapper
 at com.amazonaws.internal.config.InternalConfig.<clinit>(InternalConfig.java:43)
 at java.lang.J9VMInternals.initializeImpl(Native Method)
 at java.lang.J9VMInternals.initialize(J9VMInternals.java:235)
 at com.amazonaws.internal.config.InternalConfig$Factory.<clinit>(InternalConfig.java:304)
 at java.lang.J9VMInternals.initializeImpl(Native Method)
 at java.lang.J9VMInternals.initialize(J9VMInternals.java:235)
 at com.amazonaws.util.VersionInfoUtils.userAgent(VersionInfoUtils.java:141)
 at com.amazonaws.util.VersionInfoUtils.initializeUserAgent(VersionInfoUtils.java:136)
 at com.amazonaws.util.VersionInfoUtils.getUserAgent(VersionInfoUtils.java:97)
 at com.amazonaws.ClientConfiguration.<clinit>(ClientConfiguration.java:60)
 at java.lang.J9VMInternals.initializeImpl(Native Method)
 at java.lang.J9VMInternals.initialize(J9VMInternals.java:235)
 at com.amazonaws.ClientConfigurationFactory.getDefaultConfig(ClientConfigurationFactory.java:46)
 at com.amazonaws.ClientConfigurationFactory.getConfig(ClientConfigurationFactory.java:36)
 at com.amazonaws.services.identitymanagement.AmazonIdentityManagementClient.<init>(AmazonIdentityManagementClient.java:214)
 at com.aveksa.collector.amazonaws.AmazonAWSDataHandler.<init>(AmazonAWSDataHandler.java:49)
 at com.aveksa.collector.amazonaws.AmazonAWSAccountDataHandler.<init>(AmazonAWSAccountDataHandler.java:58)
 at com.aveksa.collector.amazonaws.adc.AmazonAWSAccountDataReader.testConnection(AmazonAWSAccountDataReader.java:93)
 at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectData(AccountDataCollector.java:351)
 at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collect(AccountDataCollector.java:302)
 at com.aveksa.client.datacollector.collectors.accountdatacollectors.AccountDataCollector.collectTestData(AccountDataCollector.java:277)
 at com.aveksa.client.datacollector.framework.DataCollectorManager.collect(DataCollectorManager.java:532)
 at com.aveksa.client.component.collector.DefaultCollectorManager.actUpon(DefaultCollectorManager.java:203)
 at com.aveksa.client.component.collector.DefaultCollectorManager.handle(DefaultCollectorManager.java:102)
 at com.aveksa.client.component.event.DefaultEventManager.handle(DefaultEventManager.java:60)
 at com.aveksa.client.datacollector.framework.SimpleEventSource.notifyListeners(SimpleEventSource.java:67)
 at com.aveksa.client.component.communication.DefaultCommunicationManager.notifyEvent(DefaultCommunicationManager.java:377)
 at com.aveksa.client.component.communication.ChangeListHandler.applyChanges(ChangeListHandler.java:364)
 at com.aveksa.client.component.communication.ChangeListHandler.access$300(ChangeListHandler.java:58)
 at com.aveksa.client.component.communication.ChangeListHandler$ChangeApplyingRunnable.run(ChangeListHandler.java:275)
 at java.lang.Thread.run(Thread.java:798)
Caused by:
java.lang.ClassNotFoundException: com.fasterxml.jackson.databind.ObjectMapper
 at java.net.URLClassLoader.findClass(URLClassLoader.java:602)
 at com.ibm.ws.bootstrap.ExtClassLoader.findClass(ExtClassLoader.java:243)
 at java.lang.ClassLoader.loadClassHelper(ClassLoader.java:777)
 at java.lang.ClassLoader.loadClass(ClassLoader.java:754)
 at com.ibm.ws.bootstrap.ExtClassLoader.loadClass(ExtClassLoader.java:134)
 at java.lang.ClassLoader.loadClass(ClassLoader.java:731)
 at com.ibm.ws.classloader.ProtectionClassLoader.loadClass(ProtectionClassLoader.java:62)
 at com.ibm.ws.classloader.ProtectionClassLoader.loadClass(ProtectionClassLoader.java:58)
 at com.ibm.ws.classloader.CompoundClassLoader.loadClass(CompoundClassLoader.java:586)
 at java.lang.ClassLoader.loadClass(ClassLoader.java:731)
 ... 31 more

Cause

This is a caused by a class loader issue in IGL 7.0.2 P09 or lower and 7.1.0 P03 or lower (as of this writing).

Resolution

This will be fixed in a future release.

Workaround

To work around this issue, do the following steps.

Appliance (hardware or software)

Unpack the Aveksa EAR file (cd /home/oracle/deploy && ./customizeACM.sh -c).
Copy the missing library to the correct location (cp /tmp/customizeACM/aveksa.war/AmazonAWSEntitlementCollector1/lib/jackson-databind-2.6.6.jar /tmp/customizeACM/aveksa.war/WEB-INF/LocalAgent/common/lib/)
Redeploy the Aveksa EAR file (cd /home/oracle/deploy && ./customizeACM.sh -d).

Other Application Servers (WebSphere, WebLogic)

Unpack the Aveksa EAR file and copy aveksa.war/AmazonAWSEntitlementCollector1/lib/jackson-databind-2.6.6.jar to aveksa.war/WEB-INF/LocalAgent/common/lib. You will need to redeploy the modified EAR file and restart the application for the changes to take effect.

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Appliance (hardware or software)

Other Application Servers (WebSphere, WebLogic)

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