- RSA Governance & Lifecycle 8.0.0
- SecurID Governance Lifecycle 7.5.2
When using the Add Account to Group Active Directory Connector Capability, for groups with names including * & /, the Change Request fails. It throws the below error code in the connector's log:
Error code = -1 Unexpected Exception
Cause:
javax.naming.NamingException: [LDAP: error code 1 - 000020D6: SvcErr: DSID-031007DB, problem 5012 (DIR_ERROR), data 0
]; remaining name 'CN=test*char/,OU=vcloud Users,DC=2k8r2-vcloud,DC=local'
Stack Trace:
javax.naming.NamingException: [LDAP: error code 1 - 000020D6: SvcErr: DSID-031007DB, problem 5012 (DIR_ERROR), data 0]; remaining name 'CN=test*char/,OU=vcloud Users,DC=2k8r2-vcloud,DC=local' at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3301) at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3207) at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2998) at com.sun.jndi.ldap.LdapCtx.c_lookup(LdapCtx.java:1061) at com.sun.jndi.toolkit.ctx.ComponentContext.c_resolveIntermediate_nns(ComponentContext.java:168) at com.sun.jndi.toolkit.ctx.AtomicContext.c_resolveIntermediate_nns(AtomicContext.java:359) at com.sun.jndi.toolkit.ctx.ComponentContext.p_resolveIntermediate(ComponentContext.java:397) at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_modifyAttributes(ComponentDirContext.java:270) at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:192) at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:181) at javax.naming.directory.InitialDirContext.modifyAttributes(InitialDirContext.java:167) at com.aveksa.LdapOperationsImpl.addAccountToGroup(LdapOperationsImpl.java:141) at com.aveksa.LdapComponent.processVerb(LdapComponent.java:72) at sun.reflect.GeneratedMethodAccessor301.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.mule.extensions.java.internal.util.MethodInvoker.doInvoke(MethodInvoker.java:99) at org.mule.extensions.java.internal.util.MethodInvoker.invokeMethod(MethodInvoker.java:85) at org.mule.extensions.java.internal.util.MethodInvoker.invokeMethod(MethodInvoker.java:49) at org.mule.extensions.java.internal.operation.JavaInvokeOperations.invoke(JavaInvokeOperations.java:175) at org.mule.extensions.java.internal.operation.JavaInvokeOperations$invoke$MethodComponentExecutor_AFX_CONN_Active_DirectoryConnector.execute(Unknown Source) at org.mule.runtime.module.extension.internal.runtime.execution.GeneratedMethodComponentExecutor.execute(GeneratedMethodComponentExecutor.java:94) at org.mule.runtime.module.extension.internal.runtime.execution.CompletableMethodOperationExecutor.doExecute(CompletableMethodOperationExecutor.java:26) at org.mule.runtime.module.extension.internal.runtime.execution.AbstractCompletableMethodOperationExecutor.execute(AbstractCompletableMethodOperationExecutor.java:61) at org.mule.runtime.module.extension.internal.runtime.operation.DefaultExecutionMediator.executeCommand(DefaultExecutionMediator.java:254) at org.mule.runtime.module.extension.internal.runtime.operation.DefaultExecutionMediator.executeWithInterceptors(DefaultExecutionMediator.java:237) at org.mule.runtime.module.extension.internal.runtime.operation.DefaultExecutionMediator.lambda$execute$1(DefaultExecutionMediator.java:144) at org.mule.runtime.module.extension.internal.runtime.operation.DefaultExecutionMediator.lambda$new$0(DefaultExecutionMediator.java:80) at org.mule.runtime.module.extension.internal.runtime.operation.DefaultExecutionMediator.withExecutionTemplate(DefaultExecutionMediator.java:335) at org.mule.runtime.module.extension.internal.runtime.operation.DefaultExecutionMediator.execute(DefaultExecutionMediator.java:143) at org.mule.runtime.module.extension.internal.runtime.operation.ComponentMessageProcessor.executeOperation(ComponentMessageProcessor.java:579) at org.mule.runtime.module.extension.internal.runtime.operation.ComponentMessageProcessor.prepareAndExecuteOperation(ComponentMessageProcessor.java:823) at org.mule.runtime.module.extension.internal.runtime.operation.ComponentMessageProcessor.lambda$onEventSynchronous$16(ComponentMessageProcessor.java:481) at org.mule.runtime.module.extension.internal.runtime.operation.ComponentMessageProcessor.onEventSynchronous(ComponentMessageProcessor.java:488) at org.mule.runtime.module.extension.internal.runtime.operation.ComponentMessageProcessor.lambda$createOuterFlux$6(ComponentMessageProcessor.java:397) at reactor.core.publisher.FluxPeekFuseable$PeekFuseableConditionalSubscriber.onNext(FluxPeekFuseable.java:489) at reactor.core.publisher.FluxMapFuseable$MapFuseableConditionalSubscriber.onNext(FluxMapFuseable.java:299) at reactor.core.publisher.FluxPeekFuseable$PeekFuseableConditionalSubscriber.onNext(FluxPeekFuseable.java:503) at org.mule.runtime.core.privileged.processor.chain.AbstractMessageProcessorChain$2.onNext(AbstractMessageProcessorChain.java:625) at org.mule.runtime.core.privileged.processor.chain.AbstractMessageProcessorChain$2.onNext(AbstractMessageProcessorChain.java:620) at reactor.core.publisher.FluxHide$SuppressFuseableSubscriber.onNext(FluxHide.java:137) at reactor.core.publisher.FluxPeekFuseable$PeekFuseableSubscriber.onNext(FluxPeekFuseable.java:210) at reactor.core.publisher.FluxOnAssembly$OnAssemblySubscriber.onNext(FluxOnAssembly.java:539) at reactor.core.publisher.FluxSubscribeOnValue$ScheduledScalar.run(FluxSubscribeOnValue.java:181) at reactor.core.scheduler.SchedulerTask.call(SchedulerTask.java:68) at reactor.core.scheduler.SchedulerTask.call(SchedulerTask.java:28) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at org.mule.service.scheduler.internal.AbstractRunnableFutureDecorator.doRun(AbstractRunnableFutureDecorator.java:180) at org.mule.service.scheduler.internal.RunnableFutureDecorator.run(RunnableFutureDecorator.java:55) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:750)
When using Test Capability, a Group name including * & / leads to the failure below:
This issue was caused by not handling the special characters properly while creating the Account Group, and other capabilities for the Active Directory Connector.
These special characters will be appropriately escaped before being sent to the LDAP server. This issue is resolved in the following versions:
- RSA Governance & Lifecycle 8.0.0 P07
The special characters affected by this issue are:
- Underscore _
- Forward slash /
- Asterisk *
Other special characters may work without escaping, and the above require explicit escaping to be accepted by the endpoint.
Related Articles
RSA SecurID 3.0 Software Token Quick Start Guide (Italian) 5Number of Views Informatica Inc. - SAML SSO Agent Configuration - RSA Ready SecurID Access Implementation Guide 7Number of Views How to change provider name from 'Chrysalis-ITS Inc.' to 'SafeNet Inc.' after upgrading Luna hardware and software? 10Number of Views Computer Security Products Inc. CSP Authenticator 4.00 - RSA Ready Implementation Guide 10Number of Views Remote Administration failing with one of several listed errors 8Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x