Back-up failing after running network vulnerability scanner against Authentication Manager
Originally Published: 2017-06-30
Last Modified: 2026-01-14
Article Number
Applies To
RSA Product Set: SecurID
RSA Version/Condition: 8.0, 8.1, 8.2, 8.2 SP1, 8.2 SP1 P1
Issue
After running network vulnerability scanner against Authentication Manager or RADIUS ports backup failing.
The following error message "Unable to read RADIUS object -Could not create SSL Socket" is displayed in System Log report as per below logs:
com.rsa.ims.operationsconsole.admin.taskmgr.TaskExecutionException: Failed to perform a RADIUS backup., at com.rsa.ims.operationsconsole.admin.backup.tasks.RadiusBackupTask.execute(RadiusBackupTask.java:100), at com.rsa.ims.operationsconsole.admin.backup.tasks.RadiusBackupTask$$FastClassBySpringCGLIB$$2b80a329.invoke(<generated>), at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204), at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:700), at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150), at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:55), at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172), at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91), at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172), at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:633), at com.rsa.ims.operationsconsole.admin.backup.tasks.RadiusBackupTask$$EnhancerBySpringCGLIB$$472d27eb.execute(<generated>), at com.rsa.ims.operationsconsole.admin.backup.scheduler.service.AsyncBackupJobWorkerImpl.execute(AsyncBackupJobWorkerImpl.java:231), at sun.reflect.GeneratedMethodAccessor451.invoke(Unknown Source), at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43), at java.lang.reflect.Method.invoke(Method.java:606), at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317), at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183), at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150), at org.springframework.aop.interceptor.AsyncExecutionInterceptor$1.call(AsyncExecutionInterceptor.java:95), at java.util.concurrent.FutureTask.run(FutureTask.java:262), at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145), at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615), at java.lang.Thread.run(Thread.java:745),Caused by: com.rsa.authmgr.radius.migration.command.exception.RADIUSMigrationException: com.rsa.authmgr.radius.exception.RadiusSystemException: Unable to read RADIUS object -Could not create SSL Socket, at com.rsa.authmgr.radius.internal.migration.impl.RADIUSMigrationServiceImpl.exportRADIUSData(RADIUSMigrationServiceImpl.java:254), at com.rsa.ims.operationsconsole.admin.backuprestore.RadiusBackupHelper.executeBackup(RadiusBackupHelper.java:146), at com.rsa.ims.operationsconsole.admin.backup.tasks.RadiusBackupTask.performRadiusBackup(RadiusBackupTask.java:128), at com.rsa.ims.operationsconsole.admin.backup.tasks.RadiusBackupTask.execute(RadiusBackupTask.java:89), ... 22 more,Caused by: com.rsa.authmgr.radius.exception.RadiusSystemException: Unable to read RADIUS object -Could not create SSL Socket, at com.rsa.authmgr.internal.radius.sbr.xui.impl.XUIAccessImpl.getDataAsStream(XUIAccessImpl.java:437), at com.rsa.authmgr.radius.internal.migration.impl.RADIUSMigrationServiceImpl.exportRADIUSData(RADIUSMigrationServiceImpl.java:246), ... 25 more,Caused by: java.lang.RuntimeException: Could not create SSL Socket, at com.rsa.authmgr.internal.radius.sbr.xui.ssl.XUISSLSocketFactory.initSSLSocket(XUISSLSocketFactory.java:87), at com.rsa.authmgr.internal.radius.sbr.xui.ssl.XUISSLSocketFactory.createSocket(XUISSLSocketFactory.java:59), at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:706), at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:386), at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:170), at org.apache.commons.httpcli
Workaround
If there is a corporate or governmental policy which requires scanning of the ports, the implementation of the policy will need to include a reboot of Authentication Manager Server after the completion of the scan.
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