Back-up failing after running network vulnerability scanner against Authentication Manager
Originally Published: 2017-06-30
Article Number
Applies To
RSA Product Set: SecurID
RSA Version/Condition: 8.0, 8.1, 8.2, 8.2 SP1, 8.2 SP1 P1
Issue
After running network vulnerability scanner against Authentication Manager or RADIUS ports backup failing.
The following error message "Unable to read RADIUS object -Could not create SSL Socket" is displayed in System Log report as per below logs:
com.rsa.ims.operationsconsole.admin.taskmgr.TaskExecutionException: Failed to perform a RADIUS backup., at com.rsa.ims.operationsconsole.admin.backup.tasks.RadiusBackupTask.execute(RadiusBackupTask.java:100), at com.rsa.ims.operationsconsole.admin.backup.tasks.RadiusBackupTask$$FastClassBySpringCGLIB$$2b80a329.invoke(<generated>), at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204), at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:700), at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150), at org.springframework.aop.aspectj.AspectJAfterThrowingAdvice.invoke(AspectJAfterThrowingAdvice.java:55), at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172), at org.springframework.aop.interceptor.ExposeInvocationInterceptor.invoke(ExposeInvocationInterceptor.java:91), at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172), at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:633), at com.rsa.ims.operationsconsole.admin.backup.tasks.RadiusBackupTask$$EnhancerBySpringCGLIB$$472d27eb.execute(<generated>), at com.rsa.ims.operationsconsole.admin.backup.scheduler.service.AsyncBackupJobWorkerImpl.execute(AsyncBackupJobWorkerImpl.java:231), at sun.reflect.GeneratedMethodAccessor451.invoke(Unknown Source), at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43), at java.lang.reflect.Method.invoke(Method.java:606), at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317), at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183), at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150), at org.springframework.aop.interceptor.AsyncExecutionInterceptor$1.call(AsyncExecutionInterceptor.java:95), at java.util.concurrent.FutureTask.run(FutureTask.java:262), at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145), at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615), at java.lang.Thread.run(Thread.java:745),Caused by: com.rsa.authmgr.radius.migration.command.exception.RADIUSMigrationException: com.rsa.authmgr.radius.exception.RadiusSystemException: Unable to read RADIUS object -Could not create SSL Socket, at com.rsa.authmgr.radius.internal.migration.impl.RADIUSMigrationServiceImpl.exportRADIUSData(RADIUSMigrationServiceImpl.java:254), at com.rsa.ims.operationsconsole.admin.backuprestore.RadiusBackupHelper.executeBackup(RadiusBackupHelper.java:146), at com.rsa.ims.operationsconsole.admin.backup.tasks.RadiusBackupTask.performRadiusBackup(RadiusBackupTask.java:128), at com.rsa.ims.operationsconsole.admin.backup.tasks.RadiusBackupTask.execute(RadiusBackupTask.java:89), ... 22 more,Caused by: com.rsa.authmgr.radius.exception.RadiusSystemException: Unable to read RADIUS object -Could not create SSL Socket, at com.rsa.authmgr.internal.radius.sbr.xui.impl.XUIAccessImpl.getDataAsStream(XUIAccessImpl.java:437), at com.rsa.authmgr.radius.internal.migration.impl.RADIUSMigrationServiceImpl.exportRADIUSData(RADIUSMigrationServiceImpl.java:246), ... 25 more,Caused by: java.lang.RuntimeException: Could not create SSL Socket, at com.rsa.authmgr.internal.radius.sbr.xui.ssl.XUISSLSocketFactory.initSSLSocket(XUISSLSocketFactory.java:87), at com.rsa.authmgr.internal.radius.sbr.xui.ssl.XUISSLSocketFactory.createSocket(XUISSLSocketFactory.java:59), at org.apache.commons.httpclient.HttpConnection.open(HttpConnection.java:706), at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:386), at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:170), at org.apache.commons.httpcli
Workaround
If there is a corporate or governmental policy which requires scanning of the ports, the implementation of the policy will need to include a reboot of Authentication Manager Server after the completion of the scan.
Related Articles
Remote Backups not working with Authentication Manager 8.2 10Number of Views CERT/CC Vulnerability Note VU#475445: Potential Impact on RSA Products 31Number of Views Best practices for running vulnerability scans against RSA Authentication Manager 8.x 1.08KNumber of Views Office365 Collector fails to process 'Is Disabled' and 'Is Locked' flags and Admin Error 'ORA-01722: invalid number' in RS… 61Number of Views KRA cannot reach SMTP server to send email notifications 25Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Governance & Lifecycle 8.0.0 Administrators Guide RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?