Button Transition cannot be selected, modified nor deleted in RSA Governance & Lifecycle
Originally Published: 2024-08-29
Article Number
Applies To
- RSA Governance & Lifecycle 8.0
Issue
The Button Transition Node in Workflows cannot be selected, modified nor deleted. The Transition Properties panel is not accessible.
The Activity Node may throw the below error in the aveksaServer.log when the workflow with Activity Node fails to execute:
08/01/2024 11:50:51.388 ERROR (default task-95) [com.aveksa.gui.pages.admin.workflow.workitem.WorkflowWorkItemPageData] com.aveksa.server.workflow.WorkflowServiceException: Error updating the work item 7172988:WPDS:2 Caused by: com.workpoint.common.exception.WpServiceException: java.lang.NullPointerException Error occurred in Statement #1 in Script ID 11:WPDS, Script Name = 'ButtonTransition', Script type = 'Transition Selection'. Job ID = 602462:WPDS, Process Ref = 'WF_FF_23321', Transition ID = 9928437:WPDS, Transition Name = 'ButtonTransition', Transition Source Node Name = 'Support intervention 2', Destination Node Name = 'Support intervention 2'
Resolution
This issue is resolved in the following versions:
- RSA Governance & Lifecycle 8.0.0 P05
Workaround
Please contact RSA Technical Support for a temporary workaround until upgrading to versions where the issue is fixed.
Notes
The self transition will be different from previous versions. It will have a separate panel with its own configuration.
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