Button Transition cannot be selected, modified nor deleted in RSA Governance & Lifecycle
5 months ago
Originally Published: 2024-08-29
Article Number
000072781
Applies To
  • RSA Governance & Lifecycle 8.0
Issue

The Button Transition Node in Workflows cannot be selected, modified nor deleted. The Transition Properties panel is not accessible.

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The Activity Node may throw the below error in the aveksaServer.log when the workflow with Activity Node fails to execute:

08/01/2024 11:50:51.388 ERROR (default task-95) [com.aveksa.gui.pages.admin.workflow.workitem.WorkflowWorkItemPageData]
com.aveksa.server.workflow.WorkflowServiceException: Error updating the work item 7172988:WPDS:2
Caused by: com.workpoint.common.exception.WpServiceException: java.lang.NullPointerException Error occurred in Statement #1 in Script ID 11:WPDS, Script Name = 'ButtonTransition', Script type = 'Transition Selection'. Job ID = 602462:WPDS, Process Ref = 'WF_FF_23321', Transition ID = 9928437:WPDS, Transition Name = 'ButtonTransition', Transition Source Node Name = 'Support intervention 2', Destination Node Name = 'Support intervention 2'  
Resolution

This issue is resolved in the following versions:

  • RSA Governance & Lifecycle 8.0.0 P05
Workaround

Please contact RSA Technical Support for a temporary workaround until upgrading to versions where the issue is fixed.

Notes

The self transition will be different from previous versions. It will have a separate panel with its own configuration.