Cannot Do AceInitialize for communication with ACE/Server with RSA SecurID Authentication Agents for PAM when using sdopts
Originally Published: 2016-01-01
Article Number
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Agent for PAM
Issue
[root@rh 64bit]# ./acetest Cannot Do AceInitialize for communication with ACE/Server. [root@rh 64bit]# ./acestatus Error can't connect to ACE/Server
Tasks
[root@rh 64bit]# strace ./acetest
........
open("/var/ace/sdopts.rec", O_RDONLY) = 3
fstat(3, {st_mode=S_IFREG|0644, st_size=22, ...}) = 0
mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fe19a285000
read(3, "CLIENT IP=86.75.30.9\n", 4096) = 22
open("/etc/localtime", O_RDONLY) = 4
fstat(4, {st_mode=S_IFREG|0644, st_size=3519, ...}) = 0
fstat(4, {st_mode=S_IFREG|0644, st_size=3519, ...}) = 0
mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fe19a284000
read(4, "TZif2\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\4\0\0\0\4\0\0\0\0"..., 4096) = 3519
lseek(4, -2252, SEEK_CUR) = 1267
read(4, "TZif2\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\5\0\0\0\5\0\0\0\0"..., 4096) = 2252
close(4) = 0
munmap(0x7fe19a284000, 4096) = 0
socket(PF_FILE, SOCK_DGRAM|SOCK_CLOEXEC, 0) = 4
connect(4, {sa_family=AF_FILE, path="/dev/log"}, 110) = 0
sendto(4, "<11>Dec 31 20:03:46 acetest: ACE"..., 93, MSG_NOSIGNAL, NULL, 0) = 93
read(3, "", 4096) = 0
close(3) = 0
munmap(0x7fe19a285000, 4096) = 0
sendto(4, "<11>Dec 31 20:03:46 acetest: ACE"..., 93, MSG_NOSIGNAL, NULL, 0) = 93
fstat(1, {st_mode=S_IFCHR|0620, st_rdev=makedev(136, 0), ...}) = 0
mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7fe19a285000
write(1, "Cannot Do AceInitialize for com"..., 60Cannot Do AceInitialize for communication with ACE/Server.
) = 60
exit_group(1)Resolution
Related Articles
maximum open cursors exceeded 63Number of Views F5 BIG-IP APM 14.1 - Risk-Based Authentication Configuration - RSA Ready SecurID Access Implementation Guide 23Number of Views Citrix Systems NetScaler Gateway - RSA SecurID Access Implementation Guide 71Number of Views How to include the hostname in the syslog output for RSA Authentication Manager 8.x 495Number of Views 'Could not retrieve current IPv6 configuration status' error when editing or creating RADIUS clients on RSA Authentication… 19Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide
Don't see what you're looking for?