Cannot add or manage a user with user ID <UserID>. User IDs must be unique within a deployment. This user ID is already in use in RSA Authentication Manager
Originally Published: 2014-08-01
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
However, if duplicate user IDs are intentional and you are getting the following error, you can resolve your issue using the solution below.
Cannot add or manage a user with user ID <UserID>. User IDs must be unique within a deployment. This user ID is already in use." while taking any actions such as assigning tokens, adding groups, permissions etc to a user id with duplicate userid in realm,
Resolution
- Log in to the Security Console.
- Click Setup > System Settings.
- Click Security Console Authentication Methods under Console and Session Settings.
- Check the option for Non-Unique User IDs to allow identical User IDs may exist in more than one identity source/
- Click Save.
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