Modify the Redirection URL of the 'Help' icon in the Prime's Help Desk Admin Portal (HDAP)
3 years ago
Article Number
000071610
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: RSA Authentication Manager Prime Kit, Help Desk Admin Portal (HDAP)
Issue
This KB Article provides instructions on modifying the redirection URL of the 'Help' icon within the Prime's Help Desk Admin Portal.

image.png
 
Resolution
1. Login to the Prime server. 

2. Navigate to /opt/rsa/primekit/configs/hdap/config and edit the lap.properties: 
vim /opt/rsa/primekit/configs/hdap/config/lap.properties

3. Locate the 'ssp.help.url' and edit the URL: 
image.png

4. Restart the AMIS and HDAP services: 

service tomcat-amis restart

service tomcat-hdap restart

 

 

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