'Could not retrieve current IPv6 configuration status' error when editing or creating RADIUS clients on RSA Authentication Manager 8.1

4 years ago

Originally Published: 2016-06-28

Article Number

000064121

Applies To

RSA Product Set: SecurID
RSA Product/Service Type: RSA Authentication Manager
RSA Version/Condition: 8.1

Issue

After performing migration from RSA Authentication Manager 7.x to 8.1 SP1 Patch 10, attempting to add a RADIUS client fails, triggering the error message

'Could not retrieve current IPv6 configuration status'

Workaround

If you encounter this error, save the appliance network settings and restart the appliance, then add the RADIUS client again.
To save the appliance network settings and restart the appliance:

In the Operations Console, click
Click Next. It is not necessary to modify any network settings for this workaround.
Click Apply Network Settings
Click Maintenance > Reboot Appliance

Note: Saving the network settings can take up to 10 minutes. Wait at least 10 minutes before rebooting the appliance.

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