Data Collections and AFX Connectors from/to SQL Server endpoints fail when using the jTDS driver in RSA Identity Governance & Lifecycle
Originally Published: 2015-04-29
Last Modified: 2023-10-06
Article Number
Applies To
RSA Version/Condition: 6.x, 7.0.x
Issue
SYMPTOMS:
Data Collection
When a SQL Server data collection fails, a test of the same collector fails with the following error in the user interface:
Collector test failed:
com.aveksa.server.runtime.ServerException: Test request failed with response: com.aveksa.server.runtime.ServerException: com.aveksa.sdk.collector.CollectionException: com.aveksa.common.DataReadException: ERROR: Could not get accounts data: . Caused by com.aveksa.common.DataReadException: ERROR: Could not get accounts data: . Caused by java.sql.SQLException: No suitable driver found for jdbc:sqlserver://node,domain.com:1433;databaseName=somedatabase
AFX Connector
When a SQL Server AFX connector fails, the mule_ee.log file ($AFX_HOME/esb/logs/mule_ee.log) has the following error:
Exception followed by:
Caused by: java.lang.UnsupportedClassVersionError: net/sourceforge/jtds/jdbc/Driver :
Unsupported major.minor version 51.0
Cause
For example, the jTDS 1.3.1 driver is compatible with Java 6 but not Java 7.
Resolution
- To install the jTDS driver for use with data collections, see RSA Knowledge Base Article 000034189 -- How to install the jTDS JDBC driver on WildFly for use with Data Collections in RSA Identity Governance & Lifecycle.
- To install the jTDS driver for use with AFX, see RSA Knowledge Base Article 000029641 -- How to install the jTDS JDBC driver for use with AFX in RSA Identity Governance & Lifecycle.
Place the new driver in the lib folder and remove the existing driver. Run these commands as the oracle user.
cp <jTDS 1.2.x driver> $AVEKSA_HOME/jboss-4.2.2.GA/server/default/lib/<jTDS 1.2.x driver> rm <existing SQL Server driver> afx stop acm restart afx start
Notes
This is a legacy Knowledge Base Article and only applies to the listed versions which are no longer actively supported.
RSA does not recommend the continued use of the public domain JTDS driver on current versions of the product. RSA recommends customers use the JDBC driver specific for their database.
Related Articles
Collector Stuck in Data Collection Phase with "Sent Request to Agent Hosting the Collector" 1.6KNumber of Views How users are selected for reviews that are triggered by rules in RSA Identity Governance & Lifecycle 25Number of Views SetPin has garbled characters when ID contains 7Ch value in RSA ACE/Server 3Number of Views Discovery Endpoints 117Number of Views Upgrade to RSA Identity Governance & Lifecycle 7.0.2 fails with message "Error occurred when determining the version of th… 204Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Manual synchronization introduced in RSA Authentication Manager 8.2 Service Pack 1 patch 6 Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory How to verify NTP server synchronization is not working in RSA Authentication Manager 8.x RSA Governance & Lifecycle 8.0.0 Installation Guide
Don't see what you're looking for?