Error 'Authentication method failed passcode format error'
Originally Published: 2009-04-09
Last Modified: 2026-01-14
Article Number
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager, RSA Radius Server
RSA Version/Condition: 8.x
Issue
Error shown in RSA Authentication Manager logs "Authentication method failed, passcode format error", when authenticating using Radius
Resolution
There is a Radius shared secret mismatch.
Make sure the shared secret matches between the Radius Server and the RSA Radius client.
Related Articles
RSA Authentication Manager 8.x - Fixed Passcode is failing with Authentication method failed passcode format error Number of Views Authentication Method Lockout Number of Views Edit Session Lifetime Settings Number of Views Selecting an Authentication Method Number of Views Configure Session and Authentication Method Settings Number of Views
Trending Articles
RSA Authentication Manager 8.9 Patches and Hotfixes Readme RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager Patch Updates RSA Authentication Manager Upgrade Process RSA-2026-24: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities
Don't see what you're looking for?
