Error 'Could not find necessary package adoptjdk_8u292b10.tar.gz' when installing or upgrading to SecurID Governance & Lifecycle 7.5.2 P03 with a Remote DB
Originally Published: 2022-09-19
Article Number
Applies To
Issue
The installation script fails to continue and reports the below error in aveksa-install.log, and a retry of the installation fails again with the same error:
Running test : checkInstallPackagesPreReqs testing for requirement : wildfly-24.0.1.Final.tar.gz testing for requirement : adoptjdk_8u292b10.tar.gz Test failed Running test : checkEtcHosts Test passed Running test : checkFqdnHasDomainFormat Test passed Running test : checkMinDiskSizes Test passed Running test : checkEntitlementPrereqs passwd oracle Test passed Running test : checkEntitlementPrereqs group oinstall Test passed Running test : checkEntitlementPrereqs group dba Test passed Running test : checkUserNotInGroup oracle root Test passed Running test : checkUMASK 0022 Test passed Running test : checkDNSResolution Test passed Running test : checkShmMount Test passed Running test : checkAFXPermissions oracle '/home/oracle/AFX/' Test passed Running test : checkIntelCPUBug Test passed ------------------------------------------------------------- Pre-Requisites Test(s) failed with the following message(s) : Could not find necessary package adoptjdk_8u292b10.tar.gz in /tmp/aveksa/packages ------------------------------------------------------------- Quitting installation due to system does not meet requirements RSA Identity Governance and Lifecycle is not running
Cause
This is a known issue in the SecurID Governance & Lifecycle 7.5.2 P03 Full Installer installation file with the name: acmpackages64.txt. This file contains a wrong JDK package file name.
Workaround
Assuming the SecurID Governance & Lifecycle installation packages are located in the path /tmp/aveksa/, follow the below steps:
- Edit this file: /tmp/aveksa/staging/deploy/acmpackages64.txt
- Remove adoptjdk_8u292b10.tar.gz and then add adoptjdk_8u312b07.tar.gz in acmpackages64.txt, the final correct version of the file contents should be similar to the following:
wildfly-24.0.1.Final.tar.gz adoptjdk_8u312b07.tar.gz
- Retry the installation (or upgrade)
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