Error: The system cannot locate the specified RDN 'DC=x, DC=y' in the external identity source 'example. Verify that the directoy server is available, that the directory entry exists in the external identity source, and that RDN is formatted correctly.
Originally Published: 2015-06-30
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
Error: The system cannot locate the specified RDN 'DC=x, DC=y' in the external identity source 'example. Verify that the directoy server is available, that the directory entry exists in the external identity source, and that RDN is formatted correctly.
Resolution
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