Error: The system cannot locate the specified RDN 'DC=x, DC=y' in the external identity source 'example. Verify that the directoy server is available, that the directory entry exists in the external identity source, and that RDN is formatted correctly.
Originally Published: 2015-06-30
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
Error: The system cannot locate the specified RDN 'DC=x, DC=y' in the external identity source 'example. Verify that the directoy server is available, that the directory entry exists in the external identity source, and that RDN is formatted correctly.
Resolution
Related Articles
What is the difference between 'IP address matching' and 'Threshold \Consider if X events come in within Y seconds' corre… Number of Views RSA DLP Network - How to locate operational logs Number of Views 'ORA-39246: cannot locate master table within provided dump files' error restoring an RSA Identity Governance & Lifecycle … Number of Views Error: 'Could not locate com.rsa.csf.domain.objects.RPAssertingParty' in RSA Federated Identity Manager (FIM) Number of Views RSA Governance & Lifecycle Services 101: Dynamic Reports & Charts - What are they and how do you use them? Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x
Don't see what you're looking for?
