Form used in manual fulfillment node does not reflect the changes done in the CR created in RSA Identity Governance & Lifecycle
Originally Published: 2021-04-29
Last Modified: 2023-12-01
Article Number
000043170
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Product/Service Type: All
RSA Version/Condition: 7.2.0, 7.2.1, 7.5.0
 
Issue
Edit the default manual fulfillment form under manual fulfillment node.

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Add some changes to the form.

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You will see the changes when the form is saved.

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But the changes are not seen in the change request.

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Cause
This is a known issue reported in engineering ticket ACM-108776.
Resolution
This issue is resolved in the following RSA Identity Governance & Lifecycle patch levels: 
  • RSA Identity Governance & Lifecycle 7.2.0 P08
  • RSA Identity Governance & Lifecycle 7.2.1 P04
  • RSA Identity Governance & Lifecycle 7.5.0 P01
Once you deploy any of the patches you will see the changes seen in the request too.

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