"HTTP response error! Response code=401" when starting RSA Identity Governance and Lifecycle Access Fulfillment Express (AFX) Server
Originally Published: 2017-02-02
Article Number
Applies To
RSA Version/Condition: 7.0.1, 7.0.0, 6.9.1
Application Server: Websphere
Issue
$ service afx_server start
[... output trimmed ...]
Waiting for AFX applications to start...
Waiting for AFX applications to start...
WARNING!! Timed out waiting for AFX applications to start. Please check AFX application log files for detailed status information.
done
$
The AFX log files located in $AFX_HOME/esb/logs contain the following errors:
- In the mule_ee.log:
ERROR 2017-02-02 13:30:16,084 [WrapperListener_start_runner] org.mule.module.launcher.DefaultArchiveDeployer:
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
+ Failed to deploy artifact '10_AFX-INIT', see below +
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
org.mule.module.launcher.DeploymentInitException: Exception: HTTP response error! Response code=401 ; Reason:
RSA Identity Governance and Lifecycle server was unable to authorize initialization request. This usually indicates that the AFX SSL certificate and/or ID currently configured for this installation do not match with records in the RSA Identity Governance and Lifecycle database. You may encounter this problem in the following scenarios:
*****
1.) The AFX SSL certificate was regenerated using the RSA Identity Governance and Lifecycle application but the AFX installation was not updated with keystore containing the new certificate. In this case, please update the AFX installation with latest keystore available for download from RSA Identity Governance and Lifecycle application.
*****
2.) RSA Identity Governance and Lifecycle certificate store has been changed but neither the RSA Identity Governance and Lifecycle server nor AFX installations have been updated with respective keystore containing new certificate and CA entries. In this case, please update both the RSA Identity Governance and Lifecycle server and AFX installations with latest respective keystore available for download in the RSA Identity Governance and Lifecycle application.
*****
3.) RSA Identity Governance and Lifecycle database was refreshed / restored using a backup that was generated on another environment (e.g., backup of Production system database was restored on the QA system database). In this case, additional steps are required to get the SSL certificate configuration in the database in sync with what's deployed on the RSA Identity Governance and Lifecycle & AFX server machine(s). Please change the RSA Identity Governance and Lifecycle certificate store and then update both the RSA Identity Governance and Lifecycle server and AFX installations with latest respective keystore available for download in the RSA Identity Governance and Lifecycle application.
*****
at org.mule.module.launcher.application.DefaultMuleApplication.init(DefaultMuleApplication.java:196)
at org.mule.module.launcher.artifact.ArtifactWrapper$2.execute(ArtifactWrapper.java:62)
at org.mule.module.launcher.artifact.ArtifactWrapper.executeWithinArtifactClassLoader(ArtifactWrapper.java:129)Cause
Resolution
- Login to the WebSphere Admin Console.
- Click Security > SSL certificate and key management > SSL configurations.
- Select the associated Aveksa SSL configuration.
- Under Additional Properties, select Quality of protection (QoP) settings.
- Under Client authentication, select Required.
- Click OK to save the changes.
- Restart the WebSphere.
- Restart AFX.
Related Articles
AFX Server fails to start in RSA Identity Governance & Lifecycle 425Number of Views Enable SSH from CLI console conncetion 97Number of Views Startup fails with 'Job for aveksa_server.service failed because the control process exited with error code' when starting… 551Number of Views Active Directory ADCs intermittently fail with 'LDAP response read timed out' errors in RSA Identity Governance & Lifecycle 171Number of Views How to collect a network trace for RSA Community issues in Google Chrome 127Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager Upgrade Process How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings. How to delete old or pending certificate signing requests for RSA Authentication Manager console or virtual host replaceme…
Don't see what you're looking for?