RSA Version/Condition: 6.X
Error in Entitlements Manager (AdminGUI)
This property already exists.
Error in eserver standard output:
sirrus.da.exception.DuplicateEntryException: Cannot create attributes with reserved name. at sirrus.da.ldap.admin.LDAPPropertyDefinition.persistToStore(LDAPPropertyDefinition.java:553) Attempted to make one of the following reserved attributges an Access Manager User Property: uid postalcode sn userpassword mail dn userPrincipalName description ctscFailedLoginCount ctscUserKeywords ctscUserKeywords ctscUserKeywords ctscPasswordHistory ctscPasswordCreationDate cn uniquemember description ctscAdministrativeGroupName uniquemember ctscPrivateMemberList ctscPublicMemberList dlmDescription
In some instances customers may want to define the reserved user attributes as user properties for export in the http headers. The following work around describes a method of bypassing this restrictions. Customers should ensure that when creating user properties based on reserved attributes that the user properties are always defined as read only. Under no circumstances should these user properties be edited in the entitlements managers. Doing so may cause datastore corruption.
Identify the ldap.conf file setting for the attribute map corresponding to the user attribute you wish to add. For example to add givenName as a user property.
cleartrust.data.ldap.user.attributemap.firstname :givenname
Modyif the ldap.conf file setting and temporarily assign it to a dummy attribute that is not on the reserved attribute list.
cleartrust.data.ldap.user.attributemap.firstname :postalcode
Restart the eserver. (Ensure that no other administration is being done at the same time.)
Create your custom user property based on the reserved attribute givenName.
Revert the changes in your ldap.conf file back to the original
cleartrust.data.ldap.user.attributemap.firstname :givenName
Restart the eserver.
Related Articles
Using PowerShell to Update Registry Keys for the MFA Agent for Microsoft Windows 44Number of Views How to make RSA DLP detect encrypted files 21Number of Views Capture the reserve password from the current RSA ACE/Agent 5.6 for Windows installation is grayed out 61Number of Views Error: 'Cannot find 'file:D'/docs/release_notes/release_notes.html'. Make sure the path or Internet address is correct.' i… 9Number of Views FSSVC-33196 : Make sure that File Security Service is running on the host machine 4Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x