1. access to the command line
2. an Operations Console username and password
3. a 7.1 system running SP2 or later

• Open a command prompt on the 7.1 Primary

• login as rsaaadmin (sudo to rsaadmin if on the 7.1 hardware appliance)
• cd to <RSA_HOME_DIR>/utils (/usr/local/RSASecurity/RSAAuthenticationManager/ on the hardware appliance)

• run the following command (note that it starts with dot slash, and is Case Sensitive):

  ./rsautil manage-secrets -a change -N <NewMasterPassword> -u <OCAdminUser>

  ... where <NewMasterPassword> is the new master password and <OCAdminUser> is the Ops Console username referenced above. 

NOTE:  The following characters are not allowed in the Master Password: 

& ( ) [ ] { } ^ = ; ! ' + , ` ~ "

• enter the password for the Operations Console user when prompted
• the Master Password has now been reset.