How to set emergency access tokencode lifetime for permanently lost or broken RSA SecurID tokens
Originally Published: 2014-01-30
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
This article explains how to set emergency access tokencode lifetime for permanently lost or broken RSA SecurID tokens.
Resolution
In the Security Console,
- Click Setup > Self-Service Settings.
- Click Manage Authenticators.
- In the Emergency Access Tokencode Settings for Permanently Lost or Broken Tokens section, use the Emergency Access Tokencode Lifetime fields to enter the length of time for which the emergency access tokencodes are to remain active. (The default value is set to 7 days)
- Choose an option for if token becomes available. Authentication Manager take one of the following actions:
- Deny authentication,
- Allow authentication and disable online emergency tokencodes, or
- Allow authentication with the token only after the emergency access tokencode lifetime has expired.
- Click Save when done.
Notes
Related Articles
How to set PINs and navigate Next Tokencode Mode for RSA SecurID Tokens using NTRadPing 708Number of Views Common questions regarding RSA SecurID tokens and access to RSA technical support 509Number of Views How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device 700Number of Views Details on RSA SecurID tokens and RSA Authentication Manager licenses 1.23KNumber of Views When replacing an RSA SecurID software token with a new software token the token PIN is not carried over to the new token 592Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide
Don't see what you're looking for?