Import PIN Unlocking Keys
Use the Import PIN Unlocking Key utility, import-puk, to import the PIN Unlocking Keys for the RSA SecurID 800 Hybrid Authenticator into AM. After importing the XML data, you can view the PIN Unlocking Key on the Token Properties page in the Security Console.
Before you begin
- You must have an administrator role with SecurID 800 Smart Card Details permission to perform this procedure. For more information, see Edit an Administrative Role.
- Secure shell (SSH) must be enabled on the appliance. For instructions, see Enable Secure Shell on the Appliance.
Procedure
Change directories to /opt/rsa/am/utils. Type:
cd /opt/rsa/am/utils/
and press ENTER.
Run import-puk to import the PIN unlocking keys. Type:
./rsautil import-puk -f filename
where filename is the path to the PUK.xml file, for example: -f /opt/rsa/am/PUK.xml
When prompted, enter your administrator User ID, and press ENTER.
When prompted, enter your password, and press ENTER.
When the import process is complete, the following message displays:
Status: IMPORTED <number> PIN UNLOCK KEY (PUK) RECORDS SUCCESSFULLY.
Close the SSH client. Type:
exit
and press ENTER.
Related Articles
After updating the certificates for RSA Identity Governance & Lifecycle, WildFly reports error: JBAS015299: The KeyStore /… 409Number of Views How to perform a Database Backup (Export) and a Database Restore (Import) in RSA Identity Governance & Lifecycle 907Number of Views RSA Card Reset Utility unable to unlock/reset SmartCard PIN 116Number of Views RSA SecurID software token .sdtid file fails to import into RSA SecurID Software Token 5.0 for Windows 1.92KNumber of Views Token Seed Decrypt options with on-Prem Authentication Manager, including PDP-G & SID-830 Keys - How to decrypt Token Seed… 182Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Mandatory Certificate Upgrade Required by 6th October 2025 for RSA MFA Agent for PAM, RSA MFA Agent for Apache, and Third … RSA Authentication Manager 8.9 Release Notes (January 2026)