Installation fails with 'Reference data is not available for verifying prerequisites on this operating system distribution' in RSA Identity Governance & Lifecycle
Originally Published: 2016-09-30
Article Number
Applies To
RSA Product/Service Type: Software Bundle
RSA Version/Condition: All
Issue
Installing Oracle...
Expand the Oracle Installers...
Check the System Configuration...
Verifying system requirement 8778
ERROR: Reference data is not available for verifying prerequisites on this
operating system distribution Verification cannot proceed
NOTE: No fixable verification failures to fix
Verification of system requirement was unsuccessful on all the specified nodes.
Running cluvfy again to check environment after fixup
This error may occur when checking multiple different Operating System pre-requisites and not just a single pre-requisite.
Cause
Resolution
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