Logs overflow with Connection to the Workpoint Server errors in RSA Governance & Lifecycle
Originally Published: 2025-07-07
Last Modified: 2025-08-29
Article Number
Applies To
RSA Product Set: RSA Governance & Lifecycle
RSA Version/Condition: All versions
Issue
Log file and T_AV_APPLICATION_LOG table rapidly grew due to repeated WorkPoint errors.
May commonly be seen in cases related to general catastrophic failures of WorkPoint while there is no scheduled database or application maintenance at the time of the error's logging.
In the aveksaServer.log shows:
ERROR (default task-2040) [com.aveksa.server.workflow.WorkflowJobNode]
java.lang.RuntimeException: Connection to the Workpoint Server is not open for this client context. You must login successfully with ClientContext.open() before ProcessService can be invoked.
at com.workpoint.client.ClientContext.verifyConnection(Unknown Source) ~[wpClient.jar:?]
at com.workpoint.client.http.ClientContextHttp.getProcessService(Unknown Source) ~[wpClient.jar:?]
at com.workpoint.client.ProcessNodeTemplate.getList(Unknown Source) ~[wpClient.jar:?]
at com.workpoint.client.ProcessNodeTemplate.getList(Unknown Source) ~[wpClient.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.getSubProcessNodeTemplateId(WorkflowJobNode.java:1259) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.getSubprocessNodeTemplateJob(WorkflowJobNode.java:1228) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.getChildJobs(WorkflowJobNode.java:1037) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:954) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:971) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.<init>(WorkflowJobNode.java:430) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.getSplitJobs(WorkflowJobNode.java:1070) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.getChildJobs(WorkflowJobNode.java:995) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.addDependentNodes(WorkflowJobNode.java:869) ~[server.jar:?]
at com.aveksa.server.workflow.WorkflowJobNode.getWorkflowJobNodes(WorkflowJobNode.java:310) ~[server.jar:?]
at com.aveksa.gui.pages.admin.workflow.job.detail.WorkflowMilestoneHelper.addNodes(WorkflowMilestoneHelper.java:152) ~[classes:?]
at com.aveksa.gui.pages.changeRequest.detail.ChangeRequestDetailHelper.handleAction(ChangeRequestDetailHelper.java:440) ~[classes:?]
at com.aveksa.gui.pages.changeRequest.detail.advance.ChangeRequestAdvancePageData.handleRequest(ChangeRequestAdvancePageData.java:53) ~[classes:?]
at com.aveksa.gui.pages.PageManager.forwardRequest(PageManager.java:620) ~[classes:?]
at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:353) ~[classes:?]
at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:270) ~[classes:?]
at com.aveksa.gui.core.MainManager.handleRequest(MainManager.java:261) ~[classes:?]
at com.aveksa.gui.core.MainManager.doGet(MainManager.java:125) ~[classes:?]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:503) ~[jboss-servlet-api_4.0_spec-2.0.0.Final.jar!/:2.0.0.Final]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:590) ~[jboss-servlet-api_4.0_spec-2.0.0.Final.jar!/:2.0.0.Final]
at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:74) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at com.aveksa.gui.core.filters.LoginFilter.doFilter(LoginFilter.java:84) ~[classes:?]
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at com.aveksa.gui.util.security.CSPFilter.doFilter(CSPFilter.java:79) ~[classes:?]
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at com.aveksa.gui.util.security.XSSFilter.doFilter(XSSFilter.java:20) ~[classes:?]
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:68) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78) ~[?:?]
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.RedirectDirHandler.handleRequest(RedirectDirHandler.java:68) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:117) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.security.handlers.AuthenticationMechanismsHandler.handleRequest(AuthenticationMechanismsHandler.java:60) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.security.CachedAuthenticatedSessionHandler.handleRequest(CachedAuthenticatedSessionHandler.java:77) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.security.handlers.NotificationReceiverHandler.handleRequest(NotificationReceiverHandler.java:50) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61) ~[?:?]
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PostWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:71) ~[?:?]
at io.undertow.predicate.PredicatesHandler.handleRequest(PredicatesHandler.java:141) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at org.wildfly.extension.undertow.deployment.RewriteCorrectingHandlerWrappers$PreWrapper$1.handleRequest(RewriteCorrectingHandlerWrappers.java:52) ~[?:?]
at org.wildfly.extension.undertow.deployment.GlobalRequestControllerHandler.handleRequest(GlobalRequestControllerHandler.java:68) ~[?:?]
at io.undertow.servlet.handlers.SendErrorPageHandler.handleRequest(SendErrorPageHandler.java:52) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:269) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:78) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:133) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:130) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at org.wildfly.extension.undertow.security.SecurityContextThreadSetupAction.lambda$create$0(SecurityContextThreadSetupAction.java:105) ~[?:?]
at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1535) ~[?:?]
at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1535) ~[?:?]
at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1535) ~[?:?]
at org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1535) ~[?:?]
at io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:249) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:78) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.servlet.handlers.ServletInitialHandler$1$1.run(ServletInitialHandler.java:105) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at java.security.AccessController.doPrivileged(Native Method) ~[?:1.8.0_402]
at io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:102) ~[undertow-servlet-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.server.Connectors.executeRootHandler(Connectors.java:387) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:841) ~[undertow-core-2.2.8.Final.jar!/:2.2.8.Final]
at org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35) ~[jboss-cli-client.jar:16.0.1.Final]
at org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1990) ~[jboss-cli-client.jar:16.0.1.Final]
at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486) ~[jboss-cli-client.jar:16.0.1.Final]
at org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1377) ~[jboss-cli-client.jar:16.0.1.Final]
at org.xnio.XnioWorker$WorkerThreadFactory$1$1.run(XnioWorker.java:1280) ~[jboss-cli-client.jar:16.0.1.Final]
at java.lang.Thread.run(Thread.java:750) ~[?:1.8.0_402]Resolution
The cause of this error is that the code is trying to access ProcessService without successfully opening valid client sessions. This may happen in any of the below scenarios:
- The WorkPoint server was restarted/ became unreachable.
- Network issues (e.g., firewall, load balancer disruption).
- Session timeout at the server side (Workpoint session expired).
- A long-running workflow job caused the session to expire during execution.
Notes
The system will continue to write to the database as long as there is space available. Purging and archiving should be enabled to ensure the data is deleted on regular intervals. Also, alerts are recommended to be set up on the tablespaces to avoid filling up of space.
Note:
Automatic periodic removal of rows/ data from the T_AV_APPLICATION_LOG table is not covered by archiving or purging. This is one of the main tables affected by the overflowing. The logical cleanup of this table is controlled by configuring the scheduler on the UI > Admin > System > Server Nodes > Scheduling Logs Refresh > Edit.
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