Matching entitlements in RSA Identity Governance and Lifecycle are not displaying when Entitlement Rule is set to Ent Type = global-role in role-set policy

2 years ago

Originally Published: 2016-09-01

Article Number

000043133

Applies To

RSA Product Set: RSA Identity Governance and Lifecycle (RSA G&L)
RSA Version/Condition: 7.0
Platform: All supported platforms.

Issue

When a role set uses the entitlement rule of Ent-Type=global-role, as shown below:

Roles using that role set will not show any matching entitlements in the Add Entitlements window, despite there being matching entitlements:

Resolution

This issue has been reproduced by RSA support and reported to engineering in ACM-55664.

Workaround

Change the Matching Entitlements field to All Entitlements. The entitlement list can be refined using the provided grouping and search filters.

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