When the user enters the username and password and then waits for the additional authentication according to the policy applied on this RADIUS client:
1. The user event monitor on the cloud side shows "LDAP password authentication succeeded", followed a the successful authentication flow: Multifactor authentication initiated > Approve authentication succeeded > Multifactor authentication succeeded
3. After that an error is shown "LDAP password authentication failed - Logon failure: Unknown username or invalid password"

The user is subsequently logged out despite successful authentication.

Refer to the RADIUS client integration guide specific to your configuration.
1. Open the RADIUS configurations on the client side.
2. Search for a timeout field.
3. Make sure that the timeout is set to 60 seconds or you can check the default value if you find an integration guide from the previous link.

For example:

The timeout should be adjusted from the RADIUS client side, not from the RSA side.