Multiple Remote AFX Server Failures caused by 'Issuer key identifier for the subject and the Subject key identifier for the issuer must be the same' after upgrading to version 7.2.0 of RSA Identity Governance & Lifecycle
Originally Published: 2020-08-14
Last Modified: 2023-11-30
Article Number
Applies To
RSA Version/Condition: 7.2.0
Issue
SYMPTOMS:
- Remote AFX Servers go into a Not Running state in the user interface (AFX > Servers).
- Download Server Archive for Remote AFX Servers fails to download (AFX > Servers > {AFX Server name} > Download Server Archive). The AFX tab may become inaccessible after such an attempt.
- When attempting to create a remote AFX Server (AFX > Servers > Create Server), the Server definition cannot be saved and the remote AFX Server cannot be created.
Clicking OK to save the definition results in the following error:
Unable to save Server
In all these cases, the common denominator is the following error logged to the aveksaServer.log file ($AVEKSA_HOME/wildfly/standalone/log/aveksaServer.log):
03/27/2019 05:36:48.196 ERROR (default task-38) [com.aveksa.server.certificates.CertificateManager]
Issuer key identifier for the subject and the Subject key identifier for the issuer must be the same
03/27/2019 05:36:48.197 ERROR (default task-38) [com.aveksa.server.certificates.CertificateManager]
Issuer key identifier for the subject and the Subject key identifier for the issuer must be the same
03/27/2019 05:36:48.200 ERROR (default task-38) [com.aveksa.afx.server.service.AFXServerAgentServiceProvider]
Issuer key identifier for the subject and the Subject key identifier for the issuer must be the same
03/27/2019 05:36:48.205 ERROR (default task-38) [com.aveksa.afx.ui.pages.agent.edit.BaseEditServerAgentPageData]
com.aveksa.server.db.PersistenceException:
Issuer key identifier for the subject and the Subject key identifier for the issuer must be the same
at com.aveksa.afx.server.service.AFXServerAgentServiceProvider.createServerAgent(AFXServerAgentServiceProvider.java:185)
at com.aveksa.afx.ui.pages.agent.edit.BaseEditServerAgentPageData.handleSubmit(BaseEditServerAgentPageData.java:101)
at com.aveksa.afx.ui.pages.agent.edit.CreateServerAgentPageData.handleSubmit(CreateServerAgentPageData.java:30)
at com.aveksa.gui.pages.base.data.dialog.EditableDialogPageData.handleRequest(EditableDialogPageData.java:45)
at com.aveksa.gui.pages.PageManager.forwardRequest(PageManager.java:605)
at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:340)
at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:271)
at com.aveksa.gui.core.MainManager.handleRequest(MainManager.java:186)
at com.aveksa.gui.core.MainManager.doGet(MainManager.java:130)
at com.aveksa.gui.core.MainManager.doPost(MainManager.java:428)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129)
at com.aveksa.gui.core.filters.LoginFilter.doFilter(LoginFilter.java:62)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.aveksa.gui.util.security.XSSFilter.doFilter(XSSFilter.java:20)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131)
at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53)
at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
Issuer key identifier for the subject and the Subject key identifier for the issuer must be the same
03/27/2019 05:36:48.197 ERROR (default task-38) [com.aveksa.server.certificates.CertificateManager]
Issuer key identifier for the subject and the Subject key identifier for the issuer must be the same
03/27/2019 05:36:48.200 ERROR (default task-38) [com.aveksa.afx.server.service.AFXServerAgentServiceProvider]
Issuer key identifier for the subject and the Subject key identifier for the issuer must be the same
03/27/2019 05:36:48.205 ERROR (default task-38) [com.aveksa.afx.ui.pages.agent.edit.BaseEditServerAgentPageData]
com.aveksa.server.db.PersistenceException:
Issuer key identifier for the subject and the Subject key identifier for the issuer must be the same
at com.aveksa.afx.server.service.AFXServerAgentServiceProvider.createServerAgent(AFXServerAgentServiceProvider.java:185)
at com.aveksa.afx.ui.pages.agent.edit.BaseEditServerAgentPageData.handleSubmit(BaseEditServerAgentPageData.java:101)
at com.aveksa.afx.ui.pages.agent.edit.CreateServerAgentPageData.handleSubmit(CreateServerAgentPageData.java:30)
at com.aveksa.gui.pages.base.data.dialog.EditableDialogPageData.handleRequest(EditableDialogPageData.java:45)
at com.aveksa.gui.pages.PageManager.forwardRequest(PageManager.java:605)
at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:340)
at com.aveksa.gui.pages.PageManager.handleRequest(PageManager.java:271)
at com.aveksa.gui.core.MainManager.handleRequest(MainManager.java:186)
at com.aveksa.gui.core.MainManager.doGet(MainManager.java:130)
at com.aveksa.gui.core.MainManager.doPost(MainManager.java:428)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:85)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129)
at com.aveksa.gui.core.filters.LoginFilter.doFilter(LoginFilter.java:62)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at com.aveksa.gui.util.security.XSSFilter.doFilter(XSSFilter.java:20)
at io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61)
at io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131)
at io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84)
at io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62)
at io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36)
at org.wildfly.extension.undertow.security.SecurityContextAssociationHandler.handleRequest(SecurityContextAssociationHandler.java:78)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:131)
at io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57)
at io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43)
at io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53)
at io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46)
at io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64)
Please refer to RSA Knowledge Base Article 000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment, if you are on a WildFly cluster or a non-WildFly platform. The aveksaServer.log may also be downloaded from the RSA Identity Governance & Lifecycle user interface (Admin > System > Server Nodes tab > under Logs.)
Cause
This issue occurs after an RSA Identity Governance & Lifecycle upgrade to version 7.2.0 from a previous version and the server and client certificates have not been regenerated.
Resolution
