On RSA Via Lifecycle and Governance the aveksa_server start returns message: Cannot connect to the database, but the DB is up
Originally Published: 2016-05-24
Last Modified: 2026-04-14
Article Number
Applies To
RSA Product/Service Type: Enterprise Software
RSA Version/Condition: 7.0 and higher
Issue
$ service aveksa_server start
Cannot connect to the database. The watchdog will start the server when it can connect to the database.
However, the database can be successfully connected to from SQL*Plus and is showing as up with the aveksa_server statusdb option:
$ service aveksa_server statusdb 15817 Database is running.
Cause
Resolution
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