On RSA Via Lifecycle and Governance the aveksa_server start returns message: Cannot connect to the database, but the DB is up
Originally Published: 2016-05-24
Article Number
Applies To
RSA Product/Service Type: Enterprise Software
RSA Version/Condition: 7.0 and higher
Issue
$ service aveksa_server start
Cannot connect to the database. The watchdog will start the server when it can connect to the database.
However, the database can be successfully connected to from SQL*Plus and is showing as up with the aveksa_server statusdb option:
$ service aveksa_server statusdb 15817 Database is running.
Cause
Resolution
Related Articles
How to connect to SQL in RSA Authentication Manager 8.x Number of Views AFX Server on a WildFly cluster fails to start with 'Cannot connect to RSA Identity Governance and Lifecycle. The watchdog… Number of Views Microsoft SQL Server Collectors can no longer connect to the SQL Server database after upgrade to Microsoft SQL Server 201… Number of Views RSA Identity Governance and Lifecycle error when using the IBM DB2 driver: "Unable to load database driver" Number of Views Identity router (IDR) registration fails with error cannot connect to Cloud Authentication Service for RSA SecurID Access Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.9 Release Notes (January 2026) Artifacts to gather in RSA Identity Governance & Lifecycle RSA Governance & Lifecycle 8.0.0 Administrators Guide RSA Governance & Lifecycle 8.0.0 Installation Guide
Don't see what you're looking for?
