Prevent Users from Authenticating on an Agent
By default, user groups cannot access restricted agents. You need to prevent a specific user group from authenticating on a restricted agent only if you have previously allowed that user group access.
If you a deny a user group access to an agent, you also disable the ability for the user to authenticate on the agent with a logon alias. While all users in adeployment can authenticate on unrestricted agents, users who belong to groups that are associated with logon aliases cannot authenticate with an alias once this access is revoked.
Procedure
In the Security Console, click Access > Authentication Agents > Manage Existing.
Click the Restrictedor Unrestrictedtab.
Use the search fields to find the agent to which you want to revoke access or disablelogon aliases.
Click the agent to which you want to revoke access, and do one of the following:
For restricted agents, select User Groups with Access.
For unrestricted agents, select Enabled Logon Aliases.
Select the checkbox next to the user groups whose access you want to revoke or whoselogon alias you want to disable.
Do one of the following:
For restricted agents, click Deny Access to User Groups.
For unrestricted agents, click Disable Aliases Associatedwith User Groups.
Related Concepts
Related Articles
Allow Users to Authenticate on an Agent 23Number of Views Allow a User Group to Authenticate on an Agent 33Number of Views Unchallenged Active Directory users fail to authenticate with RSA Authentication Agent for PAM 297Number of Views How to configure the RSA Identity Governance and Lifecycle system to prevent users from requesting exceptional access 28Number of Views New PIN cancelled for user and request originated from agent messages when authenticating with RSA Authentication Manager 271Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide How to Download OTP Token Seed Files from myRSA RSA Authentication Manager 8.9 Release Notes (January 2026)