RSA Customer Advisory: Authentication Manager 8.7 P3
Originally Published: 2023-03-10
Last Modified: 2023-11-29
Summary
RSA has identified an issue where the Authentication Manager 8.7 P3 upgrade failed due to an RSA RADIUS issue. As a result, customers who downloaded Authentication Manager 8.7 P3 are experiencing installation issues with the updated patch release. We are currently working to determine the root cause of this issue.
RSA has removed the Authentication Manager 8.7 P3 package from the downloads available in the RSA Community. The patch will be restored as soon as our investigation is complete.
Recommended Actions for Customers
- If you have downloaded Authentication Manager 8.7 P3 released on March 7, 2023, then please delete the 8.7 P3 package. Please await the next release update once we resolve the issue. You may also contact RSA Support.
- All other customers who are looking to upgrade their Authentication Manager environment to P3, please await the next 8.7 P3 package release update.
The Authentication Manager 8.7 P3 upgrade issue is now fixed and will be re-released on March 27, 2023. You can download the new release and follow the instructions in the readme to upgrade. You may also contact RSA Support.
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