RSA Identity Governance & Lifecycle Entitlements Data Collector (EDC) failure EC[31002]
Originally Published: 2018-10-10
Article Number
Applies To
RSA Version/Condition: 7.0.0, 7.0.1, 7.0.2, 7.1.0
Issue
EC[31002] Context[Collector Name=Test EDC, Agent Name=AveksaAgent, Data Run ID=9000 Reason=com.aveksa.sdk.collector.CollectionException: com.aveksa.common.DataReadException: ERROR: Could not get account bound entitlement data: . Caused by com.aveksa.common.DataReadException: ERROR: Could not get account bound entitlement data: . Caused by java.sql.SQLException: Failed to get an int object from [B: 900000000.00] Message[Data collection failed on the agent]
The aveksaServer.log file (/home/oracle/wildfly-10.1.0.Final/standalone/log/aveksaServer.log) shows the following ERROR level log message:
09/11/2018 04:24:59.984 ERROR (ApplyChangesRegularThread-180990) [SystemErr] java.sql.SQLException: Failed to get an int object from [B: 900000000.00]<
Cause
Resolution
Related Articles
Get Java Auth API sample code to authenticate consistently with 'Requires Name Lock' enabled Number of Views AFX failure when Proxy is enabled without defining Proxy Host or Port values in RSA Governance & Lifecycle Number of Views System.OutOfMemoryException: Insufficient memory to continue the execution of the program. Number of Views Data runs show error: Exception while executing filter query RSA Identity Governance & Lifecycle 6.8 and above Number of Views Error message "Error: java.lang.IllegalArgumentException: Window boundary must be positive" in the RSA SecurID Authenticat… Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x
Don't see what you're looking for?
