RSA Identity Governance & Lifecycle Entitlements Data Collector (EDC) failure EC[31002]
Originally Published: 2018-10-10
Article Number
Applies To
RSA Version/Condition: 7.0.0, 7.0.1, 7.0.2, 7.1.0
Issue
EC[31002] Context[Collector Name=Test EDC, Agent Name=AveksaAgent, Data Run ID=9000 Reason=com.aveksa.sdk.collector.CollectionException: com.aveksa.common.DataReadException: ERROR: Could not get account bound entitlement data: . Caused by com.aveksa.common.DataReadException: ERROR: Could not get account bound entitlement data: . Caused by java.sql.SQLException: Failed to get an int object from [B: 900000000.00] Message[Data collection failed on the agent]
The aveksaServer.log file (/home/oracle/wildfly-10.1.0.Final/standalone/log/aveksaServer.log) shows the following ERROR level log message:
09/11/2018 04:24:59.984 ERROR (ApplyChangesRegularThread-180990) [SystemErr] java.sql.SQLException: Failed to get an int object from [B: 900000000.00]<
Cause
Resolution
Related Articles
AFX failure when Proxy is enabled without defining Proxy Host or Port values in RSA Governance & Lifecycle 142Number of Views How to capture packets (pcap) using SilverTap for RSA Web Threat Detection 58Number of Views Get Java Auth API sample code to authenticate consistently with 'Requires Name Lock' enabled 36Number of Views Error message "Error: java.lang.IllegalArgumentException: Window boundary must be positive" in the RSA SecurID Authenticat… 120Number of Views System.OutOfMemoryException: Insufficient memory to continue the execution of the program. 26Number of Views
Trending Articles
RSA Authentication Manager 8.9 Setup and Configuration Guide How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings. RSA Authentication Manager 8.9 Release Notes (January 2026) Configure RSA Authentication Manager as a Secure Proxy Server for Cloud Access Service RSA Authentication Manager Upgrade Process
Don't see what you're looking for?