RSA Identity Governance & Lifecycle fails to start with "Connection is not associated with a managed connection" message
Originally Published: 2018-10-04
Last Modified: 2022-06-20
Article Number
Applies To
RSA Product/Service Type: Hosted
RSA Version/Condition: 7.0.2, 7.1.0
Product Name: Oracle
Issue
- RSA Identity Governance & Lifecycle fails to start with the following error displayed in the console.
Initialization operations completed with errors. Please resolve the problem(s) before the application server can accept requests. Connection is not associated with a managed connection.org.jboss.jca.adapters.jdbc.jdk7.WrappedConnectionJDK7@738e9520
- The aveksaServer.log file (/home/oracle/wildfly-8.2.0.Final/standalone/log/aveksaServer.log) shows the following errors on startup:
10/03/2018 14:57:28.830 ERROR (MSC service thread 1-12) [com.aveksa.migration.jdbctool.CheckDatabase] Connection is not associated with a managed connection.org.jboss.jca.adapters.jdbc.jdk7.WrappedConnectionJDK7@738e9520
10/03/2018 14:57:28.830 ERROR (MSC service thread 1-12) [com.aveksa.migration.jdbctool.CheckDatabase]
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Patching has failed
Connection is not associated with a managed connection.org.jboss.jca.adapters.jdbc.jdk7.WrappedConnectionJDK7@738e9520
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10/03/2018 14:57:28.900 INFO (MSC service thread 1-12) [com.aveksa.server.runtime.AveksaSystem] ******************** Aveksa System Initialization End ********************
10/03/2018 14:57:28.901 FATAL (MSC service thread 1-12) [com.aveksa.server.runtime.AveksaSystem]
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Initialization has failed!
Connection is not associated with a managed connection.org.jboss.jca.adapters.jdbc.jdk7.WrappedConnectionJDK7@738e9520
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- The Oracle trace log (/u01/app/oracle/diag/rdbms/avdb/AVDB/trace/AVDB{nnnnn}.trc) shows an ORA-00600 error with the specific argument qkaffsindex3
ORA-00600: internal error code, arguments: [qkaffsindex3], [], [], [], [], [], [], [], [], [], [], []Cause
Resolution
- For RSA hardware appliances, apply the latest Appliance Updater package which contains all current Oracle patches.
- For RSA software appliances with external databases, apply the latest Oracle patches. Specifically this issue is resolved in Oracle patch: 24530463 : Description FA: GATHER STATS ON DOO_HEADERS_ALL FAILS W/ ORA-600 [QKAFFSINDEX3]
Notes
