RSA Identity Governance and Lifecycle - Can you map an account to a specific user through Web Services
Originally Published: 2019-05-30
Article Number
Applies To
RSA Version/Condition: 7.x
Issue
<Changes>
<AccountChange>
<Operation>Map</Operation>
<User>User123</User>
<Account>Acc321</Account>
<BusinessSource>My Directory</BusinessSource>
</AccountChange>
</Changes>
will correctly create a Change Request, but Fulfillment will fail in the AFX Fulfillment with
AFX will not handle this item because the command 'AddUserToAccount(AddUserToAccount)' is not supported on endpoint 'My Directory Connector'
and move to manual fulfillment and the account changes will show 'Pending Action'.
The above error can be found in the node icon under account changes.
Cause
Resolution
Workaround
Related Articles
Delete the Connection Between the Cloud Access Service and Authentication Manager Number of Views RSA Governance & Lifecycle Recipes: Risk Analytics Dashboard Number of Views View an Agent Associated with a RADIUS Profile Number of Views RSA Identity Governance and Lifecycle - 702 Migration fails with 'ORA-02260: table can have only one primary key' Number of Views Error: "The certificate file is not valid." when importing a SMS provider certificate AM8.1 - error importing certificate Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Governance & Lifecycle 8.0.0 Administrators Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory
Don't see what you're looking for?
