RSA Product/Service Type: Appliance
RSA Version/Condition: 7.0.0 P02
Platform: WildFly 8.2.0
See the following details of Request and Response.
Request.
<Changes>
<AccountChange>
<Operation>Add</Operation>
<Account>TCASOYDAN</Account>
<AccountCollector>ACC_COL_CashStation_RSA</AccountCollector>
<BusinessSource>CashStation-RSA</BusinessSource>
<ApplicationRole>Banka Bakiye Raporları Görüntüleme</ApplicationRole>
</AccountChange>
</Changes>
Response:
<html>
<head>
<title>Error</title>
</head>
<body><![CDATA[The change request could not be created. The application role could not be added to the account because the application role could not be retrieved. The application role 'Banka Bakiye Raporlar� G�r�nt�leme' could not be found for business source 'CashStation-RSA'. <?xml version="1.0" encoding="UTF-8"?><AccountChange>
<Operation>Add</Operation>
<Account>TCASOYDAN</Account>
<AccountCollector>ACC_COL_CashStation_RSA</AccountCollector>
<BusinessSource>CashStation-RSA</BusinessSource>
<ApplicationRole>Banka Bakiye Raporlar� G�r�nt�leme</ApplicationRole>
</AccountChange>
Query String=cmd=createChangeRequest&token=ws31e8399c4c4e17bc6f%3A-3d5a4d4a%3A1550b843972%3A-7f230.07926415968157596&failOnViolation=true&password=]]></body>
</html>
As the above response, it could not understand the word of "Görüntüleme" with Turkish characters.
As the above issue, need to make sure to set the correct charset/encoding from the application calling the WebService. It should use UTF-8 encoding.
Therefore, if using something like SoapUI, make sure that the encoding property is set to UTF-8, see screenshot as below, and then try again.
The issue should be resolved.
