RSA Product/Service Type: Forensics
RSA Version/Condition: 5.x, 6.x
- No real-time rules are seen in the Admin UI
- Mitigator is not running
- Rules and Alerts are not firing
1. Go to Varz and verify if Mitigator is running.
2. Go to /var/log/messages and look for an error similar to the one below:
3. Obtain the mitigator rules from the Customer and save as a JSON file.
4. Have a JSON parser such as the one available in NotePad++ plugin.
5. Highlight the curly brackets to see if all rules have a beginning and an ending.
6. Start at the rule seen in the error message and add curly braces
at the end of a rule where no distinction is seen between rules.
Add until the first brace in the rule is highlighted. This should resolve the issue.
7. Save the file as mitigator.rules and give it back to the Customer to add back into WTD.
8. The Customer might also be able to add these directly to the mitigator.rules file by editing with the vi or nano editors.
Related Articles
View A Completed Report 9Number of Views Filter Activity Monitor Events Based on Administrator Scope of Authorization 17Number of Views How to configure RSA Validation Manager to obtain real-time certificate status from RSA Certificate Manager 31Number of Views Authentication using acetest fails TRANSACTION_ROLLBACK on real time authentication activity monitor for RSA Authenticatio… 64Number of Views How to test authentication from RSA Authentication Agent 1.0.2 for Microsoft AD FS 3.0 when it fails with a UDP packet cre… 270Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA-2026-10: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities RSA SecurID Desktop Token 5.0.3 for Windows Administrator's Guide RSA-2026-05: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities RSA Authentication Manager Upgrade Process