Role Raw name is shown in the change request in RSA Governance & Lifecycle
Last Modified: 2023-11-16
Article Number
000069280
Applies To
RSA Product Set: RSA Governance & Lifecycle
RSA Version/Condition: 
  • RSA Governance & Lifecycle 7.5.2
  • RSA Governance & Lifecycle 8.0
Issue
The Role Raw Name is shown in the change request approval task instead of the role Display name.

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Resolution
This issue is resolved in the following versions.  The solution requires being on the fixed version of the product AND configuring a custom parameter showRoleDisplayNameInChangeRequests.
  • RSA Governance & Lifecycle 8.0 P02
To resolve the issue, first apply the fixed patch/version and then configure the custom parameter showRoleDisplayNameInChangeRequests as follows:
  • On the UI, go to Admin > System > Settings > click Edit
  • Scroll down to the bottom of the page, and add the following custom parameter:
Parameter name = showRoleDisplayNameInChangeRequests
Value = true
  • Click Save and then OK
  • Notice that the updated page will show "custom.showRoleDisplayNameInChangeRequests" set with a value true.

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