SSL socket connection error with RSA Authentication Agent for Windows 7.3.1 [48] through 7.3.2 [80] and Authentication Manager 8.4 +
Originally Published: 2020-01-03
Last Modified: 2023-11-30
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.4.
RSA Product/Service Type: Authentication Agent
RSA Version/Condition: 7.3.1 [48] through 7.3.2 [80]
Issue
"RSA Authentication Agent versions 7.3.1 [48] through 7.3.2 [80] were linked with a BSAFE version where the TLS 1.2 handshake was broken but still worked by negotiating down to TLS 1.1"
Authentication Manager 8.4 and higher uses only TLS 1.2.
SSL Socket Connection Errors can be seen in the System Activity Monitor or by running a System Log Report via the Security Console.
| 2019-11-25 14:58:56 | WARN | 26246 | SSL Socket Connection Error | SSL handshake exception occurred with the remote host “Agent IP Address” communicating over the SSL channel:“No shared ciphers for protocol” | Warning | Remote client communicates over unsupported SSL/TLS channel. | SYSTEM |
Resolution
Notes
More information can be found in article 000036579 - After upgrading to RSA Authentication Manager 8.3, the real time system log monitor shows error handling OA request: No shared ciphers for protocol.
Related Articles
Cloud Administration Delete User Device API Number of Views SSL Socket Connection Error with RSA Authentication Agent versions 7.3.1 [48] through 7.3.2 [80] and Authentication Manage… Number of Views User groups Number of Views Assign and Distribute a Software Token to a User Using File-Based Distribution in the User Dashboard Number of Views Add a Custom RADIUS User Attribute Definition Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Reporting on RSA Authentication Manager 8.x users with On-Demand Token, a fixed passcode or a hardware/software token assi… How to Download OTP Token Seed Files from myRSA Anomalix idGenius - SAML Relying Party Configuration - RSA Ready Implementation Guide RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?
