ServiceNow connector capabilities fail with error: java.lang.NoSuchMethodError
Originally Published: 2021-03-26
Last Modified: 2023-09-22
Article Number
000044329
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.2.0
Issue
When running test capabilities for a ServiceNow connector, the following error appears: 
Error code = -1
java.lang.NoSuchMethodError: org.apache.cxf.transports.http.configuration.HTTPClientPolicy.setProxyServerPort(Ljava/lang/Integer;)V

User-added image
Cause
This is a known issue in the following versions.
  • RSA Identity Governance & Lifecycle 7.2.0 
  • RSA Identity Governance & Lifecycle 7.2.0 P01
  • RSA Identity Governance & Lifecycle 7.2.0 P02
Resolution
This issue is resolved in the following versions.
  • RSA Identity Governance & Lifecycle 7.2.0 P05
  • RSA Identity Governance & Lifecycle 7.2.1 P01
  • RSA Identity Governance & Lifecycle 7.5.0

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