Signature cryptographic validation not successful error for all RSA SecurID Access integrated Windows Authentication (IWA) attempts
Originally Published: 2020-04-27
Last Modified: 2022-06-20
Article Number
Applies To
RSA Product/Service Type: Identity Router
Issue
The User Event Monitor shows the following messages:
User ID: unknown
Description: Portal logon failed - Authentication failed.
Authentication Details: {"additionalText":"{MESSAGE=Idp login failed. There was trouble processing the idp request., USERID=unknown, USERNAME=unknown, NOT_AUTHNED_REASON=Unable to authenticate with the credentials you provided. Please try again., RESULT=NOT_AUTHENTICATED}"}
Description: Portal logon failed - Authentication failed.
Authentication Details: {"additionalText":"{MESSAGE=Idp login failed. There was trouble processing the idp request., USERID=unknown, USERNAME=unknown, NOT_AUTHNED_REASON=Unable to authenticate with the credentials you provided. Please try again., RESULT=NOT_AUTHENTICATED}"}
The following error is seen in the IDR logs:
ERROR com.symplified.platform.webservice.WebServiceApiSecurityUtils[268] - No Authorization header Present
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Caused by: org.opensaml.xmlsec.signature.support.SignatureException: Signature cryptographic validation not successful
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Caused by: org.opensaml.xmlsec.signature.support.SignatureException: Signature cryptographic validation not successful
Cause
Resolution
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