Software Token Profile is required to deploy software token error when running RSA Authentication Manager Bulk Admin
Originally Published: 2019-11-14
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.3, 8.4
Issue
The prior script used the Set Software Token Device Type action (SSTDT).
The following error shown:
Token 000xxxxxxxxx, not deployed. Reason: Software Token Profile is required to deploy software token
Cause
It is now required to link the software token device types in the software token profile.
Resolution
Software Token Distribution
This example demonstrates the use of a data file with the Add Token to User Automatic (AUTA) action to deliver software tokens, provisioned with CT-KIP, by email (SMTP). This sample data file includes the SoftTokenProfile field in each line:
Action,LastName,DefLogin,TokEnabled,UserPwd,MiscVariable,SoftTokenProfile,Email,DeliveryMethod AUTA,autauser1,autauser1,1,password$,4,Android 2.x ctkip,autauser1@test.com,SMTP AUTA,autauser2,autauser2,1,password$,4,iOS20 ctkip url,autauser2@test.com,SMTP
In this sample data file, the SSTP action defines a global software token profile, followed by the CIF action with actions:
Action,SoftTokenProfile SSTP,iOS20 ctkip url CIF,Action,LastName,DefLogin,TokEnabled,UserPwd,MiscVariable,Email,DeliveryMethod AUTA,autauser5,autauser5,1,password$,4,autauser5@test.com,SMTP AUTA,autauser6,autauser6,1,password$,4,autauser6@test.com,SMTP
To use the sample data files, run the AMBA utility with the following command, where auta1.csv is the data file and amba.lic is the license file:
./rsautil AMBulkAdmin -a admin -P password --ctkip -i auta1.csv --lic ./amba.lic
Notes
Related Articles
How to setup Emergency Access Tokencodes using RSA Authentication Manager Bulk Administration Number of Views How to obtain an AFX Premium Connectors package for use with RSA Governance & Lifecycle Number of Views Generate a report of licensing limits for RSA Authentication Manager 8.3 and higher Number of Views Delete a Large Number of Expired Tokens from the Authentication Manager 8.x Database Number of Views Run sdadmin or sdlogmon without receiving the error message 'This account does not have permission to access the log datab… Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Mandatory Certificate Upgrade Required by 6th October 2025 for RSA MFA Agent for PAM, RSA MFA Agent for Apache, and Third … RSA Authentication Manager 8.9 Release Notes (January 2026)
Don't see what you're looking for?
