Test the Authentication Manager Connection

You can test the connection between Cloud Access Service (CAS) and Authentication Manager using the Cloud Administration Console for CAS. Testing determines if CAS can communicate with the AM server through each configured identity router. RSA recommends that you test the connection each time you restart AM services.

Note:  This procedure tests the connection configured using these instructions: Enable SecurID Token Users to Access Resources Protected by the Cloud Access Service.

1. In the Cloud Administration Console, click Platform > Authentication Manager.

2. Click Test Connection.

Note:  A simple round-robin mechanism is implemented to load balance authentication requests between the primary and replica instances. However, the Test Connection feature validates connectivity to the primary instance only.