Tokens distributed using CT-KIP URL used to be imported in SecurID Authenticator 6.x for Windows are sent with activation code via e-mail after automatically/being approved by system/superadmins
Article Number
Applies To
RSA Product/Service Type: Authentication Manager, SecurID Authenticator 6.x for Windows
Issue
1. Desktop PC 4.x
2. SecurID Authenticator for Windows 6.x
Software Token Profiles. However, based on this KB article <Unable to Import SecurID Tokens via CT-KIP URL to the Windows SecurID Authenticator 6.x >, NO activation code is required to import software tokens in SecurID Authenticator for Windows 6.x .
- Email recieved by the user if the token is distributed using delivery method 'CT-KIP URL' and device type 'Desktop PC 4.x' - Old App
- Email recieved by the user if the token is distributed using delivery method 'CT-KIP URL' and device type 'SecurID Authenticator for Windows 6.x' - New App
As per the last 2 images, there is no difference except in the URL as both e-mails contain the activiation code associated with the CT-KIP URL.
Cause
Resolution
Here are the steps:
1. Log on to the security console as a super admin
2. Navigate to Setup > Self-service settings > Provisioning > Edit Workflow policy > Software Token > E-mail Notification Templates
3. You have two options:
a. If you did not do any modifications before to this template, download the attached text file and replace the content of E-mail Notification Templates in the security console with that in the attached text.
b. If you did modification before to this template, Copy the template in a notepad and add those line to the current template above this line "#elseif( ${MailComposer.TokenTypeCtkip} )"
The lines to be added in notepad:
#elseif( (${MailComposer.TokenTypeCtkip}) && (${MailComposer.TokenType} == "SecurID(R) Authenticator for Windows 6.x"))
2. Use this link to import your token:${MailComposer.NL}${MailComposer.NL}
${MailComposer.CtkipURL}${MailComposer.NL}${MailComposer.NL}
After that copy the content of the notepad and paste it in the Security Console > Setup > Self-service settings > Provisioning > Edit Workflow policy > Software Token > E-mail Notification Templates
4. Click on 'Save & Finish'
Email recieved by the user if the token is distributed using delivery method 'CT-KIP URL' and device type 'Desktop PC 4.x' - Old App
- Email recieved by the user if the token is distributed using delivery method 'CT-KIP URL' and device type 'SecurID Authenticator for Windows 6.x' - New App
Emails sent to users contain the software tokens distribution link using CT-KIP URL and Device Type SecurID Authenticator for Windows 6.x contains NO activation codes.
Attachments
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