Unable to Save changes to Account Collector in RSA Identity Governance & Lifecycle
4 years ago
Originally Published: 2021-12-21
Article Number
000042906
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.5.0
Issue
When editing an Account Collector or Multi-App Account Collector, the selection for "Select types of account data to collect" is not saved.

User-added image
Cause

This is a known issue in the following versions:

  • RSA Identity Governance & Lifecycle 7.5.0
Resolution

This issue is resolved in the following versions:

  • RSA Identity Governance & Lifecycle 7.5.0 P04
  • SecurID Governance & Lifecycle 7.5.2
Workaround
This issue appears to only apply when editing an existing configuration.  Create a new collector and set all the required account types.

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