Unable to modify email address used to create accounts for RSA Community and my.rsa.com
Originally Published: 2026-07-15
Article Number
Applies To
- RSA Community
- my.rsa.com
Issue
The email address associated with an RSA Community account serves as a unique identifier for the user account. As a result, the email address cannot be modified after the account has been created.
Resolution
If your email address is changing, you must create a new RSA Community account using your new email address.
For instructions on creating a new account, refer to the instructions on how to register for an RSA Commnity account.
If you experience any issues creating your new account, contact RSA Support for assistance.
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