Unable to run Token Expiration Report after applying RSA Authentication Manager 8.1 patch 4 or patch 5

4 years ago

Originally Published: 2015-01-06

Article Number

000050092

Applies To

RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.1 Patch 4 or Patch 5

Issue

When running reports in RSA Authentication Manager 8.1 with patch 4 or patch 5, the following error displays:

Unauthorized group action attempted.

In the Real Time Monitor for administrative activity, the message "Looking up a security domain for reporting" is displayed, as in the example below:

This affects reports created by administrators who are not super admins.

Cause

A bug in the API used by the report since RSA Authentication Manager 8.1 patch 4 requires the report be run by a user with the super admin role.

Resolution

A fix for this issue is scheduled to be in Authentication Manager 8.1 SP1 patch 1.

Workaround

The workaround was to have the super admin user create the report (or a new copy of it), and choose the option to Run As > The Report Creator so that sub administrators can run it.

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