Unable to run the FIM backupConfig.cmd command in RSA Federated Identity Manger (FIM) 4.1

3 years ago

Originally Published: 2011-11-14

Article Number

000047608

Applies To

RSA Product Set: RSA Federated Identity Manger (FIM)
RSA Version/Condition: 4.1

Issue

Unable to run the FIM backupConfig.cmd command.
"Export Failed" when attempting to run backupConfig.cmd
When running backupConfig.cmd the following exception is generated:

java.lang.NoSuchMethodError: javax.jdo.FetchPlan.getGroups()Ljava/util/Collection;

Cause

This error indicates that there is an incompatibility between the classes in the fim.jar file and the jdo libraries.

Resolution

Ensure that the FIM hotfix has been applied correctly. Ensure that the entire contents of the lib directory in rsa-fim-config.zip is copied over to the rsa-fim-config/lib directory.

Notes

Do not archive any backup copies of jar files in the lib directory. If you need to archive the jars, archive them outside of the path.

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