Unexpected LDAP authentication failure event monitor message while attempting RSA SecurID Access RADIUS authentication

4 years ago

Originally Published: 2017-06-25

Article Number

000065185

Applies To

RSA Product Set: SecurID Access
RSA Product/Service: Identity Router

Issue

The Administration Console's user event monitor shows a successful LDAP password authentication followed by an unexpected error message during a RADIUS authentication sequence.

LDAP password authentication failed - Logon failure: unknown username or invalid password

Cause

The RADIUS client has been configured for authentication and for authorization, which causes a second unexpected authentication attempt.

Resolution

Ensure that the RADIUS client is configured not to send authorization requests.

Notes

When configuring a Cisco RADIUS client, make sure that the Authorization Server Group is set to None, as shown:

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