Update DigiCert Certificates to Maintain Trust and Service Continuity in RSA MFA Agent for Apache
7 months ago
Article Number
000073549
Applies To

RSA MFA Agent for Apache version 9.0.0 and later

Issue

In 2024, Google announced its plan to discontinue support for Entrust Certificate Authority (CA) in Google Services, such as Chrome, one of the most widely used web browsers, by October 2025. (Reference: Google Online Security Blog: Sustaining Digital Certificate Security - Entrust Certificate Distrust).

 

Prior to this announcement, RSA used Entrust CA in the RSA Cloud Access Service (formerly known as the RSA Cloud Authentication Service) and applications including RSA Authentication Manager, RSA Authenticate app, RSA Authenticator app, and RSA MFA Agent. RSA is moving to a new CA, DigiCert, which is already included in the latest versions of RSA Authentication Manager, RSA Authenticator app, and RSA MFA Agents.

Cause

Google will discontinue support for Entrust CA in Google services by October 2025.

Resolution

To maintain trust and service continuity in RSA MFA Agent for Apache, DigiCert root and intermediate certificates must be added to the truststore used by RSA MFA Agent for Apache before the week commencing Monday, October 6, 2025.

 

Note: No action is required for products connected to RSA Authentication Manager or RSA Authentication Manager Hybrid.

 

Obtain the updated certificate

  • The updated certificate file (cert.pem) is included in the zip file available for download here.
  • The file contains both Entrust and DigiCert certificates.
  • Place this file in the following path: /etc/ssl/certs/

 

Configure the certificate

  1. Open the RSA Web Agent configuration file located at: /etc/httpd/rsawebagent/RSAWebAgent.INI
  2. Locate the configuration parameter: ServerCertificationLoc
  3. The default location of the certificate is: /etc/ssl/certs/cert.pem
    Example: ServerCertificationLoc=/etc/ssl/certs/cert.pem
  4. Copy the cert.pem file from the zip archive to the /etc/ssl/certs/ directory.
  5. Ensure that the ServerCertificationLoc parameter points to the correct path of the cert.pem file.

 

Restart the Apache server

Run the following commands:

  • httpd -k stop
  • httpd -k start
Workaround

No workaround is available. Complete the certificate update before October 6, 2025, to avoid service disruption.

Notes

 

  • The update adds DigiCert certificates alongside Entrust certificates to ensure a seamless transition.
  • This change affects only RSA MFA Agent for Apache version 9.0.0 and later.
  • Products connected to RSA Authentication Manager or Hybrid do not require this update.