UserVoice - SAML My Page SSO Configuration - RSA Ready Implementation Guide
2 years ago
This article describes how to integrate UserVoice with RSA Cloud Authentication Service using My Page SSO.
   

Configure RSA Cloud Authentication Service

Perform these steps to configure RSA Cloud Authentication Service using My Page SSO.
Procedure
  1. Enable My Page SSO by accessing the RSA Cloud Administration Console > Access > My Page > Single Sign-On (SSO). Ensure it is enabled and protected using two-factor authentication - Password and Access Policy.                                                                                    image.png
  2. On the Applications > Application Catalog page, search for UserVoice and click Add to add the connection.                                     image.png
  3. On the Basic Information page, enter a name for the configuration in the Name field and click Next Step.                                            image.png
  4. On the Connection Profile page, click the IdP-initiated option.                                                                                                                   image.png
  5. Provide the Service Provider details in the following format: 
    1. ACS URL: https:// <SUBDOMAIN>.uservoice.com/saml/consume 
    2. Service Provider Entity ID: https://<SUBDOMAIN>.uservoice.com
      Refer to the Notes section for instructions on how to obtain ACS URL, Entity ID, and <SUBDOMAIN>.                                 image.png
  6. In the SAML Response Protection section, choose IdP signs assertion within response.
  7. Download the certificate by clicking Download Certificate.                                                                                                                             image.png
  8. Click Show Advanced Configuration.
  9. Under the User Identity section, configure Identifier Type and Property. For example, Identifier Typeunspecified and Propertymail.                                                                                                                                                            image.png
  10. Add the following attributes under the Statement Attributes section.                                                                                                              image.png
  11. Click Next Step.
  12. Choose your desired Access Policy for this application and click Next Step > Save and Finish.                                                               image.png
  13. On the My Applications page, click the Edit drop-down and select Export Metadata to download the metadata.                                      image.png
  14. Click Publish Changes. Your application is now enabled for SSO.                                                                                                             image.png    image.png
  

Notes

To obtain ACS URL and Service Provider Entity ID, refer to the UserVoice documentation.
To obtain SUBDOMAIN, go to the admin console and click profile.                                                                                                                          image.png
    

Configure UserVoice

Perform these steps to configure UserVoice.
Procedure
  1. Log on to UserVoice admin console.
  2. Navigate to Settings and click General Settings.                                                                                                                                           image.png
  3. Click User authentication.                                                                                                                                                                            image.png
  4. Under the Single Sign-On (SSO) section, click the plus icon.                                                                                                                      image.png
  5. Provide the following details and click Save
    1. Botton Label: Provide a name.
    2. SSO remote sign-in URL: The SingleSignOnService value that can be obtained from the metadata file downloaded from RSA.
    3. SAML Single Sign-On certificate: Upload the certificate downloaded from RSA.                                                              image.png
The configuration is complete.
Return to UserVoice - RSA Ready Implementation Guide.