Users tab slow to load in SecurID Governance & Lifecycle
Article Number
Applies To
This is a known issue in the following versions when using Oracle 19c as the datastore:
- RSA Governance & Lifecycle 7.2.1
- RSA Governance & Lifecycle 7.5.0
- SecurID Governance & Lifecycle 7.5.2
Issue
The Users page under the Users menu is slow to load.
The following query shows in the AWR report as being executed for a very large number of times:
| gnf27z7h9fvd1 | SELECT MAX(LAST_NAME || ', ' || FIRST_NAME) FROM T_MASTER_ENTERPRISE_USERS WHERE ID = :B1 |
Cause
Resolution
This issue is resolved in the following versions:
- RSA Governance & Lifecycle 7.5.0 P08
- SecurID Governance & Lifecycle 7.5.2 P04
Related Articles
'ORA--01000: maximum open cursors exceeded' error when running, viewing or editing Reports in RSA Identity Governance & Li… Number of Views When using Google Chrome browser, unable to fully load workflows in RSA Identity Governance & Lifecycle Number of Views AFX new or updated Connectors remain in a Deployed state and the MMC application fails to load in RSA Identity Governance … Number of Views WebService createChangeRequest command "Remove account to group" does not populate the user information in request tab in … Number of Views [rejected] Unable to start Apache after installing Agent 5.0 SP4 for Apache on Windows 2012 R2 Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA announces the availability of the RSA SecurID Hardware Appliance 230 based on the Dell PowerEdge R240 Server How to troubleshoot Oracle database ORA-04030 errors in RSA Identity Governance & Lifecycle RSA Authentication Manager Upgrade Process Microsoft SQL Server Collectors can no longer connect to the SQL Server database after upgrade to Microsoft SQL Server 201…
Don't see what you're looking for?
