Using alphanumeric PINs with RSA SecurID Software Tokens and RSA Authentication Manager 8.x
Originally Published: 2014-07-01
Last Modified: 2026-05-13
Article Number
Applies To
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
Issue
Resolution
- Logon to the Security Console of the primary Authentication Manager instance.
- Token Policy.
- For Character Requirements, check the option to Allow alphanumeric PINs.
- Add a new software token profile.
- For Authentication Type select PIN followed by tokencode (Fob-style)
- Assign a software token to a user.
- Software Token Distribution.
- Confirm the token policy has alphanumeric PINs enabled. elect the new software token profile created
- Be sure to select the token policy modified above.
- Users will authenticate using their user ID and the tokencode displayed during the first login attempt. They will be prompted to create a new PIN which can include alphanumeric characters.
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