Workday ADC "Test Collector'" gets Workday webservice exception
Originally Published: 2016-02-05
Article Number
Applies To
RSA Product/Service Type: Appliance, Soft Appliance
RSA Version/Condition: 6.9.1 and higher
Platform: Linux, Suse
Issue
2016-01-26 20:15:39,841 ERROR [com.aveksa.client.datacollector.framework.DataCollectorManager] DCM281: Collection Failed: CollectionFailedEvent[cmi = CollectionMetaInfo[{ID=1296, run_id=1453860936603, collector_id=241, test-run=true, collector_name=Workday - IDC, data_size=279, data_file=/home/oracle/jboss-4.2.2.GA/server/default/./deploy/aveksa.ear/aveksa.war/WEB-INF/LocalAgent/collected_data/1296.data}] message = null cause = com.aveksa.common.DataReadException: com.aveksa.common.DataReadException: Data reading failed due to : javax.xml.ws.soap.SOAPFaultException: java.lang.IllegalArgumentException: Customer id was not specified]
com.aveksa.common.DataReadException: com.aveksa.common.DataReadException: Data reading failed due to : javax.xml.ws.soap.SOAPFaultException: java.lang.IllegalArgumentException: Customer id was not specifiedCause
Resolution
username@tenantname
Tenant name is a value you obtain from Workday together with the username.
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