configtool ADDFULLADMIN cannot add a user value
Originally Published: 2004-01-15
Article Number
Applies To
Microsoft Windows 2000 Server SP3
Issue
Error: "Error executing: ADDFULLADMIN. Reason: cannot locate Admin1 in directory."
Cause
Resolution
1. The BINDING_ATTR should be set to a value of 'cn' during the initial installation to match the way the users are usually created inside the directory server
2. The user was created with a non-standard tool, and if deleted and created the way the usual way user records are created, they can end up as shown below:
uid=Admin1,ou=People,dc=acme,dc=com
IMPORTANT NOTE: Verify the configuration used in the configuredatastore.cmd/sh matches your LDAP
Workaround
The Directory Server user is configured as follows: cn=Admin1,ou=People,dc=acme,dc=com
Related Articles
Cannot add or manage a user with user ID <UserID>. User IDs must be unique within a deployment. This user ID is already in… 2.01KNumber of Views Unable to add or manage user in RSA Authentication Manager; getting the error: The specified ID is already in use by unre… 5.07KNumber of Views How to map a RADIUS attribute to a value that equals a user group for access control 436Number of Views AM 8.1: Cannot add or manage a user with user ID <UserID>. User IDs must be unique within a deployment. This user ID is al… 288Number of Views Add a User to the Internal Database 41Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.9 Release Notes (January 2026) Artifacts to gather in RSA Identity Governance & Lifecycle RSA Governance & Lifecycle 8.0.0 Administrators Guide RSA Governance & Lifecycle 8.0.0 Installation Guide
Don't see what you're looking for?