configtool ADDFULLADMIN cannot add a user value
Originally Published: 2004-01-15
Article Number
Applies To
Microsoft Windows 2000 Server SP3
Issue
Error: "Error executing: ADDFULLADMIN. Reason: cannot locate Admin1 in directory."
Cause
Resolution
1. The BINDING_ATTR should be set to a value of 'cn' during the initial installation to match the way the users are usually created inside the directory server
2. The user was created with a non-standard tool, and if deleted and created the way the usual way user records are created, they can end up as shown below:
uid=Admin1,ou=People,dc=acme,dc=com
IMPORTANT NOTE: Verify the configuration used in the configuredatastore.cmd/sh matches your LDAP
Workaround
The Directory Server user is configured as follows: cn=Admin1,ou=People,dc=acme,dc=com
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